Patient Services Administration Officer | Part Time

Adventist HealthCare Limited (Aus); Sydney; On-site; AUD 55,000 - 75,000; Part time

Benefits offered by this job

Salary packaging

Parental leave (14 weeks)

Fitness Passport discount

On-campus amenities

Onsite parking discount

Job summary

Adventist HealthCare Limited (AHCL) in Sydney is seeking a Patient Services Administration Officer for a permanent part-time role totaling 24 hours per week. You will manage admission and discharge paperwork, maintain medical records, and deliver professional frontline support to patients and their families.

The team operates within standard hospital hours, with on-site duties and a strong emphasis on accuracy and customer care. On-the-job training will be provided to support your success.

Qualifications

• Experience in patient administration or frontline customer service is beneficial.
• Attention to detail and strong time management skills are essential.
• Willingness to learn processes and adapt to a fast-paced healthcare environment.

Responsibilities

• Handle admission and discharge paperwork.
• Update and maintain medical records.
• Provide professional frontline support and exceptional customer service to patients and their families.

Job description

• Enjoy a permanent part-time role (24 hours per week) with a consistent weekday roster
• Join a supportive team with a purpose driven role to serve the community
• Health and Wellbeing benefits available such as Fitness Passport

• Enjoy a permanent part-time role (24 hours per week) with a consistent weekday roster
• Join a supportive team with a purpose driven role to serve the community
• Health and Wellbeing benefits available such as Fitness Passport

Taking care of people is our reason for being

At Sydney Adventist Hospital, fondly known as the San, caring for people is at the core of who we are. It's what drives us to deliver exceptional outcomes for our patients and it's a shared sense of purpose that extends to everyone who works here.

When you join our team, you'll feel valued and supported by our strong commitment to learning, flexibility, great benefits and a positive culture of teamwork and cooperation.

Some Of The Exceptional Benefits We Offer Include

• As a not-for-profit, we offer salary packaging that can reduce the amount of tax you pay, which can leave you with thousands of dollars more in your pocket.
• Up to 14 weeks paid parental leave
• Discounted gym membership for you and your family using Fitness Passport
• Great on campus amenities including cafés, gift shop, florist and even a hairdresser
• Discounted onsite parking, plus lots more!

What You Will Be Doing In This Role

As a Patient Services Administration Officer, you will handle admission and discharge paperwork, update and maintain medical records and provide professional frontline support and exceptional customer service to patients and their families.

We are looking for a customer service superstar with a keen eye for detail and strong time management skills. If you have experience within a similar role that would be an added bonus, however on-the-job training will be provided.

The team operates Monday - Sunday between 6am and 9pm. This permanent part-time position is contracted to 24 hours per week. You will need to be available to work three 7.6 hour shifts per week on Wednesday, Thursday and Friday across the department's operating hours.

Who We’re Looking For

• You'll have a strong interest in the healthcare industry and preference will be given to applicants with previous experience in a similar role.
• You'll have strong customer service skills both face to face and in person and are comfortable working in a fast-paced environment.
• You'll have excellent communication skills and have a keen eye of accuracy in written documents.
• You'll be comfortable learning new technology and processes and have strong computer skills.
• You'll be a quick learner as well as self-driver and motivated in your work.
• You'll have full Australian working rights.
• Full Wednesday, Thursday & Friday availability required

About Us

Adventist HealthCare Limited (AHCL) operates several businesses including Sydney Adventist Hospital (fondly known as the San), San Day Surgery Hornsby, San Radiology & Nuclear Medicine and Sydney Adventist Hospital Pharmacy. The San is NSW's largest private hospital which was founded in 1903. We are proudly faith-based and have a proven history of being industry pioneers in ground-breaking research and delivering superior patient care. As a not-for-profit, we continually reinvest in cutting-edge technology and facilities, providing exceptional outcomes for our dedicated team of 2500+ employees, 1400 Accredited Medical Officers, 300 volunteers and the community we serve.

What To Expect

Successful candidates will be required to complete a range of pre-employment checks and assessments. These vary and could include professional references, functional questionnaire, a national police check, working with children check, vaccination evidence, among others.

Applications close 14 October 2026.