Patient Revenue & Billing Manager

Austin Health; Melbourne; Vor Ort; AUD 120.000 - 160.000; Vollzeit

Benefits dieser Stelle

Salary packaging

Wellness program

Onsite childcare

Mentoring and career development

Zusammenfassung

Austin Health is seeking a Patient Revenue Services Manager to lead day-to-day revenue team operations, focusing on patient billing, receipting and debt management. You will drive service excellence, governance and robust financial controls across a complex, multi-campus health service.

Bring expertise in health billing (MBS and health funds) and a strong customer-service orientation to improve performance and ensure compliant revenue management across patient services.

Qualifikationen

• Experience leading high-volume billing/collections teams.
• Strong customer service excellence in healthcare.
• Expertise in health billing including Medicare Benefits Scheme (MBS).
• Knowledge of debt management and election processes.

Aufgaben

• Oversee day-to-day management of the Revenue teams.
• Lead the customer service component for Revenue tasks and services.
• Ensure revenue integrity through controls, reconciliations and reporting.
• Support informed patient choice and collaborate with clinical/operational leaders to reduce revenue risks.

Kenntnisse

Billing leadership

Customer service

Medicare/MBS knowledge

Debt management

Jobbeschreibung

Austin Health is seeking a Patient Revenue Services Manager to lead day-to-day revenue team operations, focusing on patient billing, receipting and debt management. You will drive service excellence, governance and robust financial controls across a complex, multi-campus health service.

Bring expertise in health billing (MBS and health funds) and a strong customer-service orientation to improve performance and ensure compliant revenue management across patient services.