Patient Experience Specialist — Dental Front Desk (Casual)

Taylor Street Dental; Sydney; On-site; AUD 39,000 - 47,000; Part time

Benefits offered by this job

Casual work schedule

Structured training program

Long-term development pathway

Job summary

Taylor Street Dental in West Pennant Hills is seeking a Dental Receptionist to be the first point of contact for every patient. You’ll deliver warm, professional service and gain hands-on cross-training in dental assisting basics to truly understand clinic operations.

This casual role includes a structured training program from day one, with a long-term development pathway in a boutique aesthetic practice. Monday to Thursday shifts offer a flexible but stable schedule.

Qualifications

• Warm and professional patient manner.
• Initiative — you act without prompting.
• Reliability and proactive communication.
• Reception or customer service experience, healthcare a bonus.

Responsibilities

• Patient reception and relationship management.
• Appointment scheduling and diary management.
• Payments and HICAPS insurance processing.
• Treatment plan and fee communication.
• Clinic support — sterilisation and room changeover.

Skills

Warm and professional manner

Initiative

Reliability

Reception or customer service (healthc

Tools

HICAPS processing

Job description

Taylor Street Dental in West Pennant Hills is seeking a Dental Receptionist to be the first point of contact for every patient. You’ll deliver warm, professional service and gain hands-on cross-training in dental assisting basics to truly understand clinic operations.

This casual role includes a structured training program from day one, with a long-term development pathway in a boutique aesthetic practice. Monday to Thursday shifts offer a flexible but stable schedule.