Patient Experience & Administration Officer

Southern NSW Local Health District; Ballina Shire; On-site; AUD 82,000 - 84,000; Part time

Benefits offered by this job

Salary packaging

Novated leasing

Fitness discounts

Professional development

Team culture

Job summary

Ballina District Hospital are seeking an Administration Officer - Patient Experience Manager to deliver a great customer experience every day. Enhancing effective patient and carer communication, particularly between the patient, carer and clinical staff.

Focussing on improving the experience for patients and carers located in the waiting room of the Emergency Department. Northern NSW Local Health District (NNSWLHD) supports the Welcome Experience and offers salary packaging and professional

Qualifications

• Deliver a great customer experience every day.
• Enhance effective patient and carer communication.
• Focus on improving the experience for patients and carers in the Emergency Department waiting room.

Responsibilities

• Deliver a great customer experience for patients and carers.
• Enhance communication between patient, carer and clinical staff.
• Improve waiting room experience in the Emergency Department.

Job description

Ballina District Hospital are seeking an Administration Officer - Patient Experience Manager to deliver a great customer experience every day. Enhancing effective patient and carer communication, particularly between the patient, carer and clinical staff.

Focussing on improving the experience for patients and carers located in the waiting room of the Emergency Department. Northern NSW Local Health District (NNSWLHD) supports the Welcome Experience and offers salary packaging and professional