PARVAN Administration Team Leader

NSW Health; St Leonards; Presencial; AUD 76.000 - 78.000; Tempo integral

Resumo da vaga

NSW Health’s Prevention and Response to Violence Abuse and Neglect Service (PARVAN) Administration Team Leader role at Royal North Shore Campus drives efficient admin operations and exceptional service delivery. You will support NSLHD staff and clients, line-manage Administration Level 3 Officers, and contribute to process improvements in a frontline environment.

The position emphasizes independent judgement, accuracy, and high-pressure prioritisation, with a NSW Health Category A requirement

Qualificações

• Experience in leading or supervising administrative staff is desirable.
• Strong organisational and prioritisation skills with attention to detail.
• Excellent communication and interpersonal abilities for working with diverse stakeholders.

Responsabilidades

• Oversee day-to-day administrative operations for the PARVAN Service.
• Provide frontline customer service and support to NSLHD staff and clients.
• Supervise PARVAN Administration Level 3 Officers and support service improvements.

Descrição da vaga

Use your administrative and organisational expertise to help a dedicated team deliver responsive, compassionate services to people affected by violence, abuse and neglect across Northern Sydney Local Health District.

Employment Type:PermanentFull Time
Position Classification:Administration Officer Level 6
Remuneration:$1,665.37 - $1,704.75 per week
Hours Per Week:38
Requisition ID:REQ706008

Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.

NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.

Where you'll be working
Prevention and Response to Violence Abuse and Neglect Service, Royal North Shore Hospital Campus

What you'll be doing
The PARVAN Administration Team Leader position is responsible for the efficient day-to-day administrative office management and customer service functions within the Northern Sydney PARVAN Service. A key feature of this role is interfacing with and supporting service delivery to clients and NSLHD health workers who contact the service. This position is a frontline, first point of contact for the Northern Sydney PARVAN Service and provides administrative support to departmental managers on administrative processes, and service improvements. The role also includes supervision of PARVAN Administration Level 3 Officers.

People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.

Candidates will need to meet the following criteria:

Demonstrated experience in, or a commitment to developing, the skills and capability to effectively manage and support administrative staff.

Demonstrates the ability to exercise independent judgement, discretion, and initiative; effectively prioritise work; meet deadlines under sustained pressure; and maintain a high level of accuracy and attention to detail.

Possesses well-developed communication skills and the ability to apply a creative approach to problem-solving and conflict resolution. Demonstrates advanced interpersonal skills and a proven ability to communicate effectively with key stakeholders, including young people, families/carers, and patients experiencing high levels of stress or trauma, as well as with other NSW Health services and external providers and provide advice and recommendations to senior and line management regarding administrative processes and service improvements.

This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements are outlined in theNSW Health OASV Policy(Page 11).You will be required to complete theOASV Undertaking/ Declaration FormandTB Assessment Toolduring the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have.

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