PARTS INTERPRETER / TRAINEE PARTS INTERPRETER - BRISBANE ISUZU EAGLE FARM

Brisbane Isuzu; Brisbane; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

9-day fortnight

Job summary

Brisbane Isuzu is seeking a Parts Interpreter or Trainee Parts Interpreter to join our team at Eagle Farm, Queensland. This full-time role involves identifying, locating and supplying the correct parts for Isuzu vehicles, supporting service and sales teams, and delivering excellent customer service.

As a trainee you will receive structured training in parts management software and product knowledge, while experienced interpreters will apply their knowledge to meet customer needs.

Qualifications

• Experience in identifying and ordering parts for vehicles.
• Strong attention to detail and accuracy when handling parts.
• Excellent communication with customers and internal teams.
• Familiarity with parts management processes and software (training provided).
• Willingness to learn Isuzu parts and vehicle terminology.

Responsibilities

• Identifying and locating correct parts for Isuzu vehicles using catalogues and systems.
• Responding to customer enquiries on availability, pricing and delivery times.
• Processing parts orders and managing inventory levels for stock rotation.
• Liaising with service, sales and customers to understand vehicle requirements.
• Maintaining records of parts transactions and filing systems.
• Providing guidance on part compatibility and vehicle specifications.
• Supporting delivery and collection of parts for customers.
• Developing knowledge of Isuzu models, part numbers and terminology.

Skills

Detail-oriented

Customer service

Computer systems

Automotive terminology

Teamwork

Independent work

Learning mindset

Job description

PARTS INTERPRETER / TRAINEE PARTS INTERPRETER - BRISBANE ISUZU EAGLE FARM

Brisbane Isuzu is seeking a Parts Interpreter or Trainee Parts Interpreter to join our team at our Eagle Farm location in Queensland. This is a full-time position that plays a crucial role in our automotive dealership operations. As a Parts Interpreter, you will be responsible for identifying, locating and supplying the correct parts and components for Isuzu vehicles, ensuring customer satisfaction and supporting our service and sales departments. Whether you are an experienced parts interpreter or a trainee looking to develop your skills in the automotive trades, this role offers an excellent opportunity to build a rewarding career in the automotive industry.

Key responsibilities

• Identifying and locating the correct parts and components for Isuzu vehicles using parts catalogues, computer systems and technical documentation
• Responding to customer enquiries regarding part availability, pricing and delivery timeframes
• Processing parts orders and managing inventory levels to ensure efficient stock rotation
• Liaising with service departments, sales teams and customers to understand vehicle requirements and specifications
• Maintaining accurate records of parts transactions and maintaining organised filing systems
• Providing technical advice on part compatibility and vehicle specifications
• Supporting the delivery and collection of parts for customers
• Developing knowledge of Isuzu vehicle models, part numbers and automotive terminology through ongoing training and experience
• Contributing to a safe and professional working environment within the parts department

What we're looking for

• Experience as a Parts Interpreter or equivalent automotive parts background (desirable but not essential for trainees)
• Strong attention to detail and accuracy when identifying and ordering parts
• Excellent customer service skills and the ability to communicate clearly with internal and external customers
• Proficiency with computer systems and parts management software (training will be provided)
• Knowledge of automotive terminology, vehicle systems and component identification
• Organisational skills with the ability to manage multiple enquiries and orders simultaneously
• A methodical approach to problem-solving and the ability to work independently and as part of a team
• Commitment to continuous learning and developing technical knowledge of Isuzu vehicles and parts
• Reliability, punctuality and a professional approach to work
• For trainees: enthusiasm to learn, a willingness to develop automotive knowledge and a keen interest in the automotive trades industry

What we offer

How does a long weekend every fortnight sound?

At Brisbane Isuzu, our 9-day fortnight is just one of the ways we’re creating a better working experience for our people.

We want you to have the opportunity to build a successful career without losing sight of life outside of work. You’ll receive competitive remuneration, ongoing training and development, and access to Isuzu-specific technical training and product knowledge to help you keep building your skills.

Most importantly, you’ll be part of a supportive team where people work together, your contribution matters, and there are genuine opportunities to grow within the automotive industry.

Great career. Great team. Better balance.

About us

Brisbane Isuzu is a leading Isuzu dealership located in Eagle Farm, Queensland. We are committed to providing exceptional customer service, quality vehicles and comprehensive aftermarket support to our community. As an authorised Isuzu dealer, we pride ourselves on maintaining high standards of professionalism, expertise and customer satisfaction. Our team is dedicated to supporting vehicle owners with genuine parts, professional servicing and knowledgeable advice. We are an employer that values integrity, teamwork and continuous improvement, and we invest in our staff to ensure they have the skills and knowledge to deliver outstanding service to our customers.