Parts Interpreter: Fast-Paced Auto Parts | Mon–Fri + Training

Hinterland Group; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Attractive salary package

Mon-Fri only – weekends off

Social Club membership and team events

Ongoing training and career developm​

Excellent long-term opportunities

Job summary

Hinterland Toyota Robina is seeking a motivated Parts Interpreter to join our busy Gold Coast dealership and support both service and customer needs.

You’ll liaise with customers to identify spare parts, use the Manufacturer EPC to determine the correct items, and source parts through online portals, with accurate quotes and efficient order processing. Weekend-free, Monday-to-Friday schedule, strong team culture.

Qualifications

• Experience as a Parts Interpreter is highly regarded but not essential.
• minimum 2 years’ experience in a customer-facing role.
• Genuine interest in the motor industry.
• Strong problem-solving, time management, and communication skills.
• Ability to work under pressure in a fast-paced environment.
• Professional presentation, integrity and attention to detail.
• Solid computer literacy and adaptability.

Responsibilities

• Liaise with customers to assist with spare parts and accessory enquiries.
• Use EPC to determine required parts.
• Source and order parts through online manufacturer portals.
• Produce quotes for panel shops and mechanical workshops.
• Process orders and quotes in the Tune DMS.
• Assist with stock checks and order processing.
• Maintain data integrity, accurate invoicing and payments.
• Support the service department with enquiries, bookings and coordination of repairs.
• Contribute to a positive team and customer experience.

Skills

Parts interpreter experience

Customer-facing experience

Communication skills

Problem-solving

Time management

Computer literacy

Job description

Hinterland Toyota Robina is seeking a motivated Parts Interpreter to join our busy Gold Coast dealership and support both service and customer needs.

You’ll liaise with customers to identify spare parts, use the Manufacturer EPC to determine the correct items, and source parts through online portals, with accurate quotes and efficient order processing. Weekend-free, Monday-to-Friday schedule, strong team culture.