Parts Interpreter - Back Counter (Luxury Auto, Training & Discounts)

Patterson Cheney Cars and Trucks; Melbourne; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Competitive salary + superannuation

Extensive training & professional dev.

Career opportunities across Patterson-

Employee discounts on vehicles, parts,

Employee Assistance Program

Supportive team environment

Job summary

Mercedes-Benz Berwick, part of the Patterson Cheney Group, is seeking an experienced Parts Interpreter – Back Counter to support our Service and Pre-Delivery Departments. You will ensure technicians have the right genuine Mercedes-Benz parts when they need them and work in a premium brand environment.

Join a high-volume dealership where your parts knowledge and customer service will contribute to an exceptional customer experience and a long-term career in the luxury automotive sector.

Qualifications

• Experience in automotive parts, ideally in a dealership or parts retailer.
• Proficient in parts interpretation and problem solving.
• Strong communication and customer service skills.
• Good computer and administrative skills.
• Ability to work efficiently in a busy environment.
• Strong attention to detail and accuracy.
• Positive, team-focused attitude.
• Willingness to learn and develop skills.

Responsibilities

• Provide fast and accurate parts interpretation to workshop technicians.
• Pick, issue and supply genuine Mercedes-Benz parts to the workshop.
• Process parts orders, quotes and invoices accurately.
• Monitor stock availability and assist with stock ordering.
• Assist with stocktakes and inventory control.
• Support general parts and warehouse duties as required.
• Maintain accurate records and follow dealership processes.
• Deliver responsive, professional service to internal customers.

Skills

Automotive parts experience

Parts interpretation

Customer service

Communication

Computer skills

Attention to detail

Team oriented

Job description

Mercedes-Benz Berwick, part of the Patterson Cheney Group, is seeking an experienced Parts Interpreter – Back Counter to support our Service and Pre-Delivery Departments. You will ensure technicians have the right genuine Mercedes-Benz parts when they need them and work in a premium brand environment.

Join a high-volume dealership where your parts knowledge and customer service will contribute to an exceptional customer experience and a long-term career in the luxury automotive sector.