Parts Interpreter

Nowra Motors Pty Ltd; Nowra; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Career development opportunities

Discounts on parts and services

Job summary

Nowra Motors Pty Ltd in South Nowra, NSW is seeking a full-time Parts Interpreter to join our automotive sales and service team. You will help customers find the right parts, interpret manuals and catalogs, and ensure accurate orders and timely delivery.

You’ll work closely with sales and service colleagues, maintain inventory records, and stay updated on product lines through regular training. A customer-focused attitude and strong computer skills are essential.

Qualifications

• Experience in automotive parts or dealership environment.
• Ability to read manuals, schematics and catalogs.
• Strong computer skills for inventory and order processing.

Responsibilities

• Engage with customers in-person and over the phone to identify parts needs.
• Interpret manuals and catalogs to identify correct parts.
• Process orders and manage inventory to ensure timely delivery.
• Collaborate with sales and service teams to support customers.
• Maintain accurate records of parts transactions.

Skills

Customer service

Technical knowledge

Inventory management

Order processing

Communication

Problem solving

Tools

Inventory software

Job description

This full-time Parts Interpreter role at Nowra Motors Pty Ltd in South Nowra, NSW offers an exciting opportunity to join a dynamic team in the automotive industry. As a Parts Interpreter, you will be responsible for providing exceptional customer service and technical expertise to support the sales and distribution of automotive parts and accessories.

What you'll be doing

Actively engage with customers, both in-person and over the phone, to determine their specific needs and provide appropriate parts recommendations

Accurately interpret technical manuals, schematics, and parts catalogues to identify the correct parts for each customer's vehicle

Process orders, manage inventory, and ensure timely delivery of parts to customers

Participate in regular training to stay up-to-date with new products, technologies, and industry developments

Collaborate with the sales and service teams to provide seamless support and enhance customer satisfaction

Maintain detailed records and documentation related to all parts transactions

What we're looking for

Previous experience as a Parts Interpreter or in a similar automotive parts role, preferably within a dealership or automotive retail environment

Strong technical knowledge and the ability to interpret parts manuals, schematics, and catalogues

Excellent customer service skills, with the ability to communicate effectively with both technical and non-technical customers

Proficiency in using computer systems and databases to manage inventory and process orders

A proactive and problem-solving mindset, with the ability to work under pressure and meet deadlines

A passion for the automotive industry and a commitment to providing exceptional service

Salary will be based on experience.

At Nowra Motors Pty Ltd, we are committed to creating a positive and supportive work environment for our employees.

• a competitive salary
• opportunities for career development
• discounts on parts and services

About us

Nowra Motors Pty Ltd is a leading automotive dealership in the South Nowra region, with a reputation for excellence in sales, service, and customer satisfaction. As a locally-owned business, we pride ourselves on our commitment to the local community and our dedication to delivering high-quality products and services to our customers.