Parts Interpreter

Zhejiang Dingli Machinery Co., Ltd; Gold Coast City; On-site; AUD 52,000 - 76,000; Full time

Job summary

Dingli AWP is seeking a Parts Executive to join our Yatala warehouse team. You will handle parts selling, delivery, stock control and general warehouse duties to support smooth operations in the Australia region.

The role requires forklift and driving licences, strong attention to detail, and a proactive approach to customer enquiries and inventory management. Collaborative team environment with safety as a priority.

Qualifications

• Experience in parts selling, delivery and management.
• High attention to detail with good computer and communication skills.
• Strong teamwork with safety focus.

Responsibilities

• Parts selling, delivery and management.
• Maintain health, safety & environmental responsibilities.
• Operate daily warehouse tasks including loading/unloading and stock takes.
• Handle customer enquiries related to spare parts, logistics and packing for shipping.
• Process CRM invoicing and work orders as required.
• Support purchasing and supplier coordination for parts and services.
• Ensure safe operation of warehouse assets and participate in training.

Skills

Parts selling

Delivery management

Attention to detail

Team player

Tools

Forklift license

Australian driver's license

Job description

Established global manufacture enhancing warehouse facility in Yatala requires a Parts Executive to complete warehouse functions including picking orders, goods receival & dispatch, and stock take of equipment and inventory.

Job Responsibilities:

• Parts Selling, Delivery and Management
• Maintain and practice Health, Safety & Environmental responsibilities in accordance with Workplace Health & Safety Act / Regulations and Dingli AWP company policy
• Undertake all direct day to day operational tasks within the Dingli AWP warehouse operation
• Loading and unloading of all containerised or transported products arriving or departing the warehouse
• Assist interpretation in person and over the phone all customer enquiries relating to spare parts, logistics, service and support, picking and packaging of goods and prepare for shipping or transportations
• Process CRM proforma invoicing, work orders, warranty sheets when required
• Assist other employees, contractors, dealers, and suppliers, in partnership with Dingli AWP purchasing or supporting products and services
• Work under supervision and also autonomously to undertake daily, weekly and monthly responsibilities relating to the smooth and safe operation of warehouse (Spare Part), inventory and company assets
• Take receipt of, Store, Stock Take, Upkeep and Pre Deliver new products and Spare part inventory items
• Report any stock count discrepancies, damaged spare parts stock or warehouse inventory, problems, safety issues, risks and / or opportunities for improvement that may relate to customer enquiries and Dingli AWP business improvement to local management
• Record and report any situation that may arise and could compromise the position of the company and any of its operations to local management
• Safe operation of assets such as forklift, company vehicles and Dingli AWP equipment
• Washing and Detailing products, Dingli equipment and vehicles used for company business
• Maintain supplied Tools & Workshop/Warehouse equipment to high standards and report all non compliant, non serviceable, or missing items
• Promote Dingli AWP products and services as an industry leading business throughout Asia Pacific with particular focus in the Oceania region
• Communicate any business opportunities with existing and potential customers
• Liaise with suppliers and internal employees about warehouse inventory, products, maintenance items in a professional and positive way
• Attend to all warehouse maintenance items i.e. shelving, racking, facility items, within your capabilities and qualifications to complete safely
• Attend and participate in trade show events as required
• Assist in product training and technical support under supervision
• Establish and maintain strong Customer, Supplier, Distributors, Dingli AWP employee relationships
• Attend and administer regular meetings, reviews, committee meetings when ever required or as directed by management
• Assist and evaluate new employee through training, leading and providing feedback about their performance, and communicate any non conformance or non suitability concerns to local management
• Maintain statutory and regulatory qualifications and licensing to perform duties efficiently and safely
• Other duties or new responsibilities as directed by Dingli AWP management

Applicants should possess the following to apply:

• Chinese/Fluent in Chinese Advantage
• Parts Selling, Delivery, Management Experience
• Valid Forklift License
• Current Australian drivers license and reliable transport
• Prior experience in a similar role in import / export distribution environment
• Have a high attention to detail with excellent computer and communication skills
• Be a strong team player with a safety focus
• Assist in completing company objectives and problem resolution
• complete physical labour tasks including unloading and loading equipment from containers, and heavy vehicles
• Be reliable, ambitious have a a positive attitude to advance career development with a mechanical aptitude