Parts Interpreter

Construction Distribution Australia; City of Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Supportive team

Product training

Team-focused environment

Job summary

Construction Distribution Australia – Truganina VIC is seeking an experienced Parts Interpreter to join our team in Truganina, VIC. You will work directly with customers and our service and sales teams to identify and supply correct parts, interpret diagrams, and process enquiries and orders.

LiuGong experience or knowledge of construction equipment parts is highly regarded. The role emphasizes accuracy, strong customer service, and opportunities to grow parts sales within a supportive branch

Qualifications

• Experience in parts interpretation or similar parts role.
• Strong knowledge of construction/equipment parts.
• Ability to identify parts from diagrams and machine information.
• Experience with parts ordering and inventory systems.

Responsibilities

• Identify and supply the correct parts for construction equipment.
• Provide knowledgeable and practical parts advice.
• Interpret parts diagrams and technical information.
• Process parts enquiries, orders and sales accurately.
• Build relationships with customers and suppliers.
• Follow up enquiries and keep customers informed.
• Identify opportunities to grow parts sales.
• Assist with stock control, stocktakes and inventory accuracy.
• Maintain a professional, organised parts department.

Skills

Parts knowledge

Customer service

Diagrams interpretation

Inventory systems

Job description

Construction Distribution Australia – Truganina VIC

Construction Distribution Australia (CDA) is looking for an experienced Parts Interpreter to join our team at Truganina, VIC.

This is an opportunity to work with LiuGong, one of the world’s established construction equipment manufacturers, across a growing range of excavators, wheel loaders, graders, rollers, dozers, forklifts, skid steers and more.

CDA is part of the McIntosh Group, an established Australian business with more than 70 years of experience across the agricultural and construction industries.

Our Truganina branch is an important part of our national parts and distribution network, supporting customers across the country with quality parts, reliable service and practical local product knowledge.

About the role

This is a genuine parts professional role. We're looking for someone who already understands the parts environment and can hit the ground running.

You will be be working directly with customers and our service and sales teams to:

• Identify and supply the correct parts for construction equipment
• Provide knowledgeable and practical parts advice
• Interpret parts diagrams and technical information
• Process parts enquiries, orders and sales accurately
• Build strong relationships with customers and suppliers
• Follow up enquiries and keep customers informed
• Identify opportunities to grow parts sales
• Assist with stock control, stocktakes and inventory accuracy
• Maintain a professional, organised and customer-focused parts department

What we are looking for

You will ideally have:

• Previous experience as a Parts Interpreter, Parts Salesperson or in a similar parts role
• Strong knowledge of construction, earthmoving, agricultural or heavy equipment parts
• Experience identifying parts from diagrams, systems and machine information
• Strong customer service and communication skills
• Experience with parts ordering and inventory systems
• A good understanding of workshop and service environments
• The ability to work accurately in a busy environment
• A strong commercial focus and the ability to identify parts sales opportunities

LiuGong experience would be highly regarded, as would experience with other major construction equipment brands.

Why CDA?

You'll be joining an established Australian business with a strong industry reputation and a growing national network and we offer:

• A supportive and experienced team
• Ongoing product and industry training
• A practical, team-focused working environment

If you already have strong parts experience and construction equipment knowledge, we would like to talk to you.

About McIntosh Group

For more than 70 years, McIntosh Group has set the benchmark in equipment management solutions, providing customers across Australia with outstanding support across the agricultural and construction industries.

With more than 650 employees Australia-wide, our decision-makers remain connected to the frontline, helping us maintain and strengthen our service-first culture.

Our focus is on continually improving our products and services to help customers achieve their operational and financial objectives. In doing so, we create opportunities for our people to develop, progress, and build rewarding careers.