Parts Advisor

Penske Transportation Group; City Of Swan; Presencial; AUD 65.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Onsite parking

Accredited Training & Development

Competitive remuneration

Employee referral program

Parental leave

Discounts for retailers

Descripción de la vacante

Penske Transportation Group in Hazelmere near Perth is seeking an experienced Parts Interpreter or Parts Advisor to join our established and friendly Parts team. You will interpret and source parts for customers across counter, phone and email, and support inventory and sales growth.

Reporting to the Parts Manager, you will build relationships with customers and workshop teams, promote genuine parts and aftermarket products, and help maintain stock levels while contributing to a safe, efficient

Formación

• Previous experience in a Parts Interpreter, Parts Advisor or similar role.
• Knowledge of diesel engines, heavy vehicles, automotive, industrial or related equipment.
• Strong customer service and relationship-building skills.
• Ability to interpret parts catalogues, technical information and support literature.
• Sound computer skills including Microsoft Office.
• A proactive approach to sales, customer service and teamwork.
• Forklift licence (desirable).
• Certificate in Automotive Parts Interpreting or similar qualification (desirable).

Responsabilidades

• Interpret and source parts for customers across the counter, phone and email.
• Build strong customer relationships and identify opportunities to increase parts sales.
• Provide timely parts support to workshop and service operations.
• Monitor and manage customer backorders and maintain regular communication.
• Assist with inventory control, stock replenishment and stock takes.
• Promote genuine parts and aftermarket product lines.
• Support warehouse and stores activities as required.
• Contribute to a safe, efficient and customer-focused workplace.

Conocimientos

Parts interpretation

Customer service

Parts catalog interpretation

Microsoft Office

Educación

Certificate in Automotive Parts Interpreting

Descripción del empleo

Are you an experienced Parts Interpreter or Parts Advisor looking to take the next step with a global leader in diesel and power systems? Join an established and friendly Parts team in Hazelmere, supporting customers and internal teams with parts interpretation, inventory management and sales growth.

At Penske, you'll play a key role in delivering exceptional customer service, maximising parts sales, and ensuring customers receive the right parts when they need them. You'll work closely with our Parts, Service and Sales teams while building long-term customer relationships and contributing to the success of our Perth branch.

About the Role

Reporting to the Parts Manager, you will:

• Interpret and source parts for customers across the counter, phone and email.
• Build strong customer relationships and identify opportunities to increase parts sales.
• Provide timely parts support to workshop and service operations.
• Monitor and manage customer backorders and maintain regular communication.
• Assist with inventory control, stock replenishment and stock takes.
• Promote genuine parts and aftermarket product lines.
• Support warehouse and stores activities as required.
• Contribute to a safe, efficient and customer-focused workplace.

About You

To be successful, you will bring:

• Previous experience in a Parts Interpreter, Parts Advisor or similar role.
• Knowledge of diesel engines, heavy vehicles, automotive, industrial or related equipment.
• Strong customer service and relationship-building skills.
• Ability to interpret parts catalogues, technical information and support literature.
• Sound computer skills including Microsoft Office.
• A proactive approach to sales, customer service and teamwork.
• Forklift licence (desirable).
• Certificate in Automotive Parts Interpreting or similar qualification (desirable).

Why choose Team Penske?

At Penske, we know that it is our people at the heart of our success, and we want to make sure you have everything you need to do a great job. That is why as well as a great work environment, we offer the following benefits:

• Flexible work arrangements that work for the individual and the business
• Onsite parking
• Accredited Training & Development Programs
• Commitment to providing the highest levels of safety, technical and leadership training
• Competitive Remuneration
• Reward and Recognition Programs
• Employee Referral Program - generous employee referral fees.
• Employee Assistance Program.
• Family Friendly Benefits including Paid Parental Leave
• Penske Perks: save $1000's with access to discounts from your favourite retailers

About Penske in Australia & New Zealand

Iconic in motorsport and in business, the Penske brand is proudly represented in Australia and New Zealand through businesses, including Penske Australia & New Zealand, Penske Truck Leasing, Penske Automotive Australia.

Penske Australia & New Zealand is a leading supplier of the world's finest heavy-duty trucks, diesel engines, gas engines, and power systems. We proudly distributes the Western Star Trucks, MAN Truck & Bus, Dennis Eagle, mtu, Bergen Engines, Detroit, Allison Transmission, and Sauer Compressors brands. And we operate across the most dynamic markets, including commercial vehicles, mining, energy solutions, defence, rail, marine, construction and industrial, oil and gas, and agriculture.

And through Penske Truck Leasing, we offer convenient and professional truck rental and leasing services.

We value and embrace diversity, equity, and inclusion in everything we do. If you're passionate about working for us, we encourage you to apply even if you don't meet all the selection criteria. We also encourage applications from those who are Aboriginal and/or Torres Strait Islander, veterans, with disability, and those who are culturally and linguistically diverse. Require reasonable adjustments to the recruitment process? Please let us know.

Penske Australia and Penske New Zealand are 100% subsidiaries of Penske Automotive Group, a Fortune 500 company that is listed on the New York Stock Exchange. Penske Truck Leasing forms part of Penske Transportation Solutions. Both Penske Automotive Group and Penske Transportation Solutions form part of the global Penske Corporation.