Parts Advisor

Penske Australia; Brisbane; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Onsite parking

Accredited Training & Development

Competitive remuneration

Employee Referral Program

Employee Assistance Program

Family friendly benefits includingPaid

Parental Leave

Penske Perks

Job summary

Penske Australia is hiring a full-time Parts Advisor at our Lytton Branch. You will support internal and external stakeholders with parts knowledge across premium brands, helping to minimise downtime and maximise productivity.

You will provide parts interpreting services, grow parts sales through proactive client communication, maintain inventory levels, and build strong relationships with customers while promoting genuine parts and new product improvements.

Qualifications

• Certificate in Parts Interpreting (desirable) or equivalent training/experience.
• Minimum of 2 years' experience in a parts interpreting or related role.
• Knowledge of MTU, Detroit Diesel, Allison and other products sold through the parts department.
• Basic knowledge of internal combustion engines and automatic transmissions (preferred).
• Passion for providing service advice and solutions with excellent customer service.
• Strong written and verbal communication skills and ability to build connections.
• Attention to detail and ability to work unsupervised in a fast-paced environment.

Responsibilities

• Provide parts interpreting services and support to Lytton Branch activities.
• Increase and maximise parts sales through proactive communication with the client base.
• Assist to maintain regular inventory flow and ensure adequate supply.

Skills

Parts interpreting

Customer service

Communication

Relationship building

Attention to detail

Education

Certificate in Parts Interpreting (desirable)

Tools

MTU

Detroit Diesel

Allison Transmission

Job description

A fantastic full time, permanent role has come up for a Parts Advisor to join our Parts team. You'll be based in our Lytton Branch, where you'll support and advise internal and external stakeholders on parts across our diverse range of premium brands to minimise downtime and maximise productivity.

In this role you will:

• Provide parts interpreting services & support to LyttonBranch Activities
• Increase and maximise all parts sales, involving proactive communication with our client base.
• Assist to provide a regular flow of inventory, ensuring adequate & appropriate supply, and that guidelines are met.
• Make phone contact with client base when requested to increase business and promote new products & improvements.
• Build strong relationships with customers to ensure ongoing business and the use of genuine parts.
• Monitor and keep informed of latest product developments and updates, using these to maximum advantage.
• Model safe working behaviour in line with Penske's values of Ownership, Passion, Teamwork, Integrity and Care

About you:

• Have completed or in process of completing certificate in Parts Interpreting (desirable), or equivalent industry training/experience
• Minimum of 2 years' experience in a parts interpreting, or related industry role
• Ideally, some knowledge of mtu, Detroit Diesel, Allison and other associated products sold through our parts department.
• Basic knowledge of the principles of operation of internal combustion engines (essential) and automatic transmissions (preferred)
• Enjoy and have passion for providing service advice and solutions, delivering excellent customer service
• Strong communication skills, written and verbal, with a knack for building personal connections
• Thorough attention to detail with the ability to work unsupervised in a fast-paced environment

Why choose Team Penske?

At Penske, we know that it is our people at the heart of our success, and we want to make sure you have everything you need to do a great job. That is why as well as a great work environment, we offer the following benefits:

• Flexible work arrangements that work for the individual and the business
• Onsite parking
• Accredited Training & Development Programs
• Commitment to providing the highest levels of safety, technical and leadership training
• Competitive Remuneration
• Reward and Recognition Programs
• Employee Referral Program - generous employee referral fees.
• Employee Assistance Program.
• Family Friendly Benefits including Paid Parental Leave
• Penske Perks: save $1000's with access to discounts from your favourite retailers

About Penske in Australia & New Zealand

Iconic in motorsport and in business, the Penske brand is proudly represented in Australia and New Zealand through businesses, including Penske Australia & New Zealand, Penske Truck Leasing, Penske Automotive Australia.

Penske Australia & New Zealand is a leading supplier of the world's finest heavy-duty trucks, diesel engines, gas engines, and power systems. We proudly distributes the Western Star Trucks, MAN Truck & Bus, Dennis Eagle, mtu, Bergen Engines, Detroit, Allison Transmission, and Sauer Compressors brands. And we operate across the most dynamic markets, including commercial vehicles, mining, energy solutions, defence, rail, marine, construction and industrial, oil and gas, and agriculture.

And through Penske Truck Leasing, we offer convenient and professional truck rental and leasing services.

We value and embrace diversity, equity, and inclusion in everything we do. If you're passionate about working for us, we encourage you to apply even if you don't meet all the selection criteria. We also encourage applications from those who are Aboriginal and/or Torres Strait Islander, veterans, with disability, and those who are culturally and linguistically diverse. Require reasonable adjustments to the recruitment process? Please let us know.

Penske Australia and Penske New Zealand are 100% subsidiaries of Penske Automotive Group, a Fortune 500 company that is listed on the New York Stock Exchange. Penske Truck Leasing forms part of Penske Transportation Solutions. Both Penske Automotive Group and Penske Transportation Solutions form part of the global Penske Corporation.