Part-time Weekend Duty Specialist: Lead Store Ops

The Coles Group; Sydney; On-site; AUD 23,000 - 31,000; Part time

Benefits offered by this job

5% discount all year on supermarket/li

Novated car leases for eligible team

Team member share plan

Paid parental leave

Learning & development opportunities

Job summary

Coles Group is seeking a Duty Specialist for Coles Supermarkets in Kotara. The role covers weekend afternoon and evening trade, coordinating across Service, Fresh and Nightfill, and resolving customer, safety and operational issues. You’ll coach team members and hand over to store leaders, ensuring a smooth transition for tomorrow.

Expected hours are 2pm–11pm on weekends. The position is part-time, focused on delivering customer service excellence, stock control, and compliance while supporting

Qualifications

• Experience in retail or fast-paced customer service environment.
• Ability to handle priority setting and coach others.
• Focus on customer service and safety and compliance.

Responsibilities

• Coordinate across departments during afternoon trade.
• Maintain stock, presentation and compliance; ensure closing routines.
• Provide coaching and clear handover to next shift.

Job description

Coles Group is seeking a Duty Specialist for Coles Supermarkets in Kotara. The role covers weekend afternoon and evening trade, coordinating across Service, Fresh and Nightfill, and resolving customer, safety and operational issues. You’ll coach team members and hand over to store leaders, ensuring a smooth transition for tomorrow.

Expected hours are 2pm–11pm on weekends. The position is part-time, focused on delivering customer service excellence, stock control, and compliance while supporting