Night Specialist - Coles Supermarkets - Warners Bay

Coles Group; Newcastle-Maitland; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Coles staff discount

Novated car lease

Paid parental leave

Share plan

Job summary

Coles Group in Warners Bay is seeking a Nightfill Specialist to lead nightly replenishment, prioritising deliveries and aisles to keep the store ready for tomorrow.

You\'ll spot and resolve issues on the floor, coach teammates in the moment, and drive safety, standards and KPIs while building store experience and influence within the team. This full-time role offers a pathway to leadership and development.

Qualifications

• Experience working in retail or another fast-paced, customer-focused environment.
• Strong customer service mindset with the customer at heart of what you do.
• Team-first approach with confidence to coach, support and share knowledge.

Responsibilities

• Lead the nightly fill, setting priorities across deliveries and aisles.
• Spot and solve issues on the floor to keep standards, safety and compliance high.
• Coach teammates in the moment to improve performance and store readiness for the next day.

Skills

Retail experience

Customer service

Team coaching

Time management

KPIs

Food safety & compliance

Job description

Night Specialist - Coles Supermarkets - Warners Bay

In a company as invested in its future leaders as we are, there's always support for you to learn, grow and move. A role in Leadership gives you the opportunity to build on what you know, develop skills in new areas and explore other ways you can make a difference to the customers and communities you serve. If you're ready to take the next step in your career here, now's the time!

About the role

Know your area and enjoy helping others get better at it? As our NightfillSpecialist, you'll put your experience to work on the floor, taking the lead on key routines in your area and helping the team deliver for customers every day.

You'll spot and solve issues as they happen, keep a close eye on standards, safety and compliance, and share what you know through practical, in-the-moment coaching. You won't have direct reports, but you'll have the opportunity to build your influence, broaden your store experience and help others perform at their best.

Nightfill Specialist: You'll help lead the nightly fill, setting priorities across deliveries and aisles so the team can work safely and efficiently and leave the store ready for tomorrow.

Expected Working Hours: 2pm - 11pm, working every second weekend

About you and your skills

• Experience working in retail or another fast-paced, customer-focused environment
• A passion for great customer service and putting customers at the heart of what you do
• A team-first approach, with the confidence to coach, support and share your knowledge with others
• Ability to manage priorities, meet deadlines and keep things running smoothly
• Confidence working with operational targets and KPIs
• A commitment to creating a safe environment, with a focus on food safety, compliance, health and wellbeing

What’s in it for you?

• More cash staying in your pocket: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform 'mythanks'. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you'll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Novated car leases: Looking for a new car? We provide access to novated leasing for eligible team members.
• Investment in your future: Become a part-owner of the Coles Group. Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.

About the recruitment process

We're continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We're happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the 'Our Recruitment Process' section of our careers site or email ***************@coles.com.au

Employment Type: Full time