Part-Time Upscale Hotel Bar Bartender – Melbourne Cbd

W Hotels; City of Melbourne; Remote; AUD 57,000 - 93,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Onboarding and training

Mentorship

Growth opportunities

Travel industry resources

Job summary

W Hotels is seeking a Remote Itinerary Specialist to organize travel plans, manage reservations, and ensure detailed itineraries before departure. This fully remote role focuses on planning, customer service, and keeping multiple moving parts organized to deliver seamless travel experiences.

You will use established systems and training to coordinate reservations, monitor booking progress, and communicate with clients throughout planning.

Qualifications

• Excellent organizational and time management skills.
• Strong communication and customer service abilities.
• Detail oriented and proactive in a remote environment.
• Able to multitask and prioritize tasks across multiple itineraries.

Responsibilities

• Create and manage customized travel itineraries for vacations, cruises, resorts, tours, and group travel.
• Coordinate reservations for flights, hotels, transportation, and experiences.
• Review travel documents for accuracy and completeness.
• Communicate with clients to gather preferences and provide itinerary updates.
• Research destinations and options based on client needs.
• Monitor reservation changes and deliver itinerary updates.
• Maintain organized client records and documentation.
• Deliver high level of service before, during, and after travel.

Job description

We're looking for an organized and detail oriented Remote Itinerary Specialist to coordinate travel plans, manage reservation details, and ensure every client\'s itinerary is accurate, organized, and ready for departure. This fully remote opportunity is ideal for someone who enjoys planning, customer service, and keeping multiple moving parts organized while creating seamless travel experiences.

In this role, you\'ll use established systems, digital tools, and comprehensive training to organize travel itineraries, coordinate reservations, monitor booking progress, and communicate with clients throughout the planning process. You\'ll work independently while maintaining exceptional attention to detail and delivering a high level of customer satisfaction.

Must be authorized to work in the US, UK, Australia, LATAM, or Spain

What You\'ll Do

• Create and manage customized travel itineraries for vacations, cruises, resorts, tours, and group travel
• Coordinate reservations for flights, hotels, transportation, and travel experiences
• Review booking confirmations and travel documents to ensure accuracy and completeness
• Communicate with clients to gather travel preferences and provide itinerary updates
• Research destinations, accommodations, and travel options based on client needs
• Monitor reservation changes, travel schedules, and outstanding booking items
• Maintain organized digital records and client documentation
• Deliver exceptional customer service before, during, and after travel

What We\'re Looking For

• Strong communication and customer service skills
• Excellent organizational and time management skills
• Strong written and verbal communication abilities
• Ability to multitask and prioritize in a remote work environment
• Comfortable learning new technology and online booking platforms
• Detail oriented, dependable, and proactive
• Passion for creating exceptional travel experiences
• Strong communication and organizational skills
• Ability to work independently while managing multiple priorities

What You\'ll Get

• Fully remote work from home
• Flexible scheduling
• Comprehensive onboarding and ongoing training
• Established systems and workflows designed for success
• Supportive team environment with mentorship
• Professional growth and development opportunities
• Access to travel industry resources and exclusive travel benefits

Requirements

• Must be authorized to work in the US, UK, Australia, LATAM, or Spain
• Must have access to reliable internet