In-Store Tech & Sales Consultant (Part-Time)

Telstra; Geelong; On-site; AUD 39,000 - 52,000; Part time

Benefits offered by this job

Superannuation

Telstra discounts

Parental Leave 16 weeks

Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Leave Purchase

LinkedIn Learning

Flexible Hours

Recognition

Job summary

Telstra Retail in Geelong is seeking a part-time Customer Service & Sales Consultant to help customers select products, activate services and troubleshoot basic issues.

You’ll deliver friendly, expert guidance and work with your team to meet store targets while creating a positive in-store experience for every customer.

No prior experience is required—strong communication, resilience and a proactive attitude will help you thrive in a fast-paced environment.

Qualifications

• No formal experience required; enthusiasm and willingness to learn welcomed.
• Strong communication and a solutions mindset are valued.
• Experience in customer-facing roles is a plus.

Responsibilities

• Assist customers with product selection and service activation.
• Troubleshoot basic issues and provide frontline support.
• Deliver exceptional customer experiences and meet store KPIs.
• Collaborate with the team to achieve store goals.

Skills

Communication

Sales

Customer Service

Learning

Resilience

Customer Facing

Job description

Telstra Retail in Geelong is seeking a part-time Customer Service & Sales Consultant to help customers select products, activate services and troubleshoot basic issues.

You’ll deliver friendly, expert guidance and work with your team to meet store targets while creating a positive in-store experience for every customer.

No prior experience is required—strong communication, resilience and a proactive attitude will help you thrive in a fast-paced environment.