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Relationships Australia Queensland (RAQ) is seeking a compassionate Children's Contact Services Family Support Worker in Ipswich for a part-time role (3 days/week). You will facilitate safe, child-focused contact between children and their parent or carer, drawing on knowledge of child development and trauma-informed practice.
You will assess suitability, ensure safety, gather the voice of the child, contribute to case planning, and meet regulatory requirements while supporting the best
Ipswich Relationships Australia QLD
About Us At Relationships Australia Queensland (RAQ), we are proud to be Queensland’s leading provider of relationship and family wellbeing services. Our purpose is to provide individuals and families with the tools and support they need to build happier, healthier lives. Through education, counselling, and community programs, we help people develop the skills and resilience to navigate life’s challenges.
Our work promotes care and safety, embracing diversity to foster strong and connected communities. We are committed to expanding our expertise and leading conversations about relationships, mental health, and social connection.
By joining Relationships Australia Queensland, you can be part of a dedicated team making a positive impact on the lives of individuals and communities.
About the role Relationships Australia Queensland (RAQ) is seeking a compassionate and skilled Children's Contact Services Family Support Worker to join our Ipswich team and deliver high-quality, child-focused services that support separated families. This part-time (3 days/week) role is responsible for facilitating safe and supported contact between children and their parent or carer, particularly where contact is ordered or agreed upon but cannot occur independently due to safety, conflict, or communication concerns.
In this role, you will apply your knowledge of child development, family dynamics, and trauma-informed practice to assess suitability for services, ensure the safety of all parties, and maintain a positive, respectful environment for child-parent contact. You will also gather and share the voice of the child, contribute to case planning and review, and ensure all legislative and organisational requirements are met.
This is a highly rewarding role for a practitioner who is passionate about supporting the best interests of children, while navigating complex family dynamics with empathy, professionalism, and care.
About you You are a calm, confident, and child-focused practitioner with a strong understanding of child development, family conflict, and trauma-informed care. You are passionate about creating safe spaces for children and families navigating challenging transitions.
We Can Offer You At RAQ, we believe in supporting our people both inside and outside the workplace. Here’s what you can look forward to as part of our team:
Annual salary on offer starts from $91,000 plus superannuation (pro rata for part-time) to be negotiated depending upon qualifications and experience.
Join us and experience a workplace where your wellbeing, growth, and success are our top priorities.
We are committed to a culturally safe and respectful workplace, where inclusion is embedded in how we work and support our people. We warmly encourage applications from First Nations peoples and recognise the value of lived experience in delivering meaningful outcomes for the communities we serve.