Part Time Retail Sales Assistant - Myer Mackay

Seed Heritage; Mackay Regional; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Above Award rates

5 weeks annual leave

Salary packaging

Fitness Passport

Social Club

Employee health partner

Rewards program

Great team environment

Job summary

Good Shepherd Lodge Ltd is seeking a Café Assistant for our on-site facilities in Mackay. You will create a welcoming cafe atmosphere, assist residents, staff and visitors, and handle light food and drink service with attention to hygiene and safety.

The role requires availability at least 4 days per week, a friendly demeanor, and the ability to work well in a team while supporting residents with warmth and respect.

Qualifications

• Strong customer service and a warm, friendly approach.
• Able to multitask and work efficiently in a fast-paced environment.
• Excellent communication with elderly residents.
• Basic food handling and hygiene knowledge (training can be provided).
• Able to work as part of a team and independently.

Responsibilities

• Serve residents, staff and visitors in a friendly, professional manner.
• Prepare light snacks, hot drinks and cold beverages in line with the menu.
• Maintain a clean, hygienic and welcoming cafe area.
• Operate EFTPOS and balance staff purchase/payroll deduction dockets.
• Be responsive to residents' needs and support special requests.
• Collaborate with cafe staff to foster a positive team environment.

Skills

Customer service

Multitasking

Communication

Food hygiene

Teamwork

Education

Food Safety Certificate

National Police Check

Tools

EFTPOS system

Job description

Cafe Assistant – Aged Care Facility

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Job Description

About Us:

Good Shepherd Lodge Ltd is a leading aged care provider in Mackay, operating two residential aged care facilities, Good Shepherd Lodge and Kerrisdale Gardens, comprising 280 beds across both sites. We also support over 100 Independent Living Units and provide Home Care services.

We are committed to enhancing the lives of our residents by delivering compassionate care and fostering a strong sense of community. We are currently seeking motivated and experienced Café Assistants to join our team and help create a welcoming café experience for residents, visitors, and staff.

Position Overview:

As part of our team, you will be responsible for creating a pleasant and friendly atmosphere in our on-site cafés with availability Monday to Saturday, providing exceptional customer service, preparing light refreshments, and ensuring that our café environment is clean, welcoming, and comfortable for all. We are looking for someone available at least 4 days per week.

Key Responsibilities:

• Customer Service: Serve residents, staff, and visitors in a friendly and professional manner.
• Food and Beverage Preparation: Prepare and serve light snacks, hot drinks, and cold beverages in line with our menu offerings.
• Maintain Cleanliness: Keep the café area tidy and well‑organised, ensuring it adheres to hygiene and food safety standards.
• EFTPOS and Payment Management: Operate the point‑of‑sale system and balance staff purchase/payroll deduction dockets.
• Resident Interaction: Be mindful of the needs of residents, offering a friendly ear and assisting with any special requests.
• Team Collaboration: Work effectively with other café staff and contribute to a positive team environment.

Skills & Experience:

• Strong customer service skills with a warm and friendly approach.
• Ability to multitask and work efficiently in a fast‑paced environment.
• Excellent communication skills, particularly in interacting with elderly residents.
• Basic food handling and hygiene knowledge (training can be provided).
• Ability to work as part of a team and independently.
• A caring and respectful attitude towards residents and their families.

Requirements:

• National Police Check (or willing to obtain one).
• Food Safety Certificate (or willing to obtain).
• Current Influenza vaccination (or willing to receive).
• Minimum of 2 x covid vaccinations.
• A positive, can‑do attitude and a strong work ethic.

What we offer:

• Above Award rates supported by our Enterprise Bargaining Agreement
• 5 weeks annual leave per year with leave loading
• Salary packaging benefits to increase your take‑home salary and novated leasing options available
• Fitness Passport
• Social Club
• Sonder – Employee health, wellness and safety partner
• Reward and Recognition program
• A great team environment