Part-Time Medical Receptionist – Patient Concierge

Bupa; Charters Towers Regional; On-site; AUD 36,000 - 44,000; Part time

Job summary

Bupa is hiring a part-time Medical Receptionist in Townsville Thuringowa, Queensland. You’ll greet patients, manage bookings, and support the care team in a fast-paced clinic environment.

Ideal candidates have GP Medical Receptionist experience and familiarity with Best Practice. The role involves coordinating appointments, handling payments, and maintaining patient records with confidentiality.

Qualifications

• Must have medical reception experience.
• Experience with scheduling appointments and coordinating with care teams.
• Strong customer service and communication skills.

Responsibilities

• Coordinate appointments and liaise with care team to ensure smooth patient flow.
• Greet patients and visitors in a friendly, professional manner and ensure a positive experience.
• Register new patients and update existing patient information in the clinic system.
• Process payments and health insurance claims, ensuring accurate documentation and confidentiality.
• Keep reception area clean, organised, and stocked with necessary supplies.
• Support general practice nursing team with effective communication and teamwork.

Skills

Medical receptionist experience

Appointment scheduling

Customer service

Billing & payments

Tools

Best Practice

Job description

Bupa is hiring a part-time Medical Receptionist in Townsville Thuringowa, Queensland. You’ll greet patients, manage bookings, and support the care team in a fast-paced clinic environment.

Ideal candidates have GP Medical Receptionist experience and familiarity with Best Practice. The role involves coordinating appointments, handling payments, and maintaining patient records with confidentiality.