Part-Time Medical Receptionist — Multisite Admin

Mansemedical; Ballarat; Hybrid; AUD 39,000 - 47,000; Part time

Job summary

Manse Medical Ballarat is seeking a friendly, organised and motivated part-time Medical Receptionist/Administrator to join our administration team. You will be the first point of contact for patients and help keep day-to-day operations running smoothly across our Ballarat practice.

This role involves welcoming patients, handling calls and emails, scheduling appointments, managing patient information and payments, and supporting clinicians.

Qualifications

• Experience in medical reception or administration.
• Strong written and verbal communication.
• Ability to manage multiple tasks and priorities.
• Proficiency with medical practice software training provided.

Responsibilities

• Welcoming patients with a friendly, professional experience.
• Handling phone calls, emails, and patient inquiries.
• Scheduling across clinicians, services and locations.
• Managing referrals and accurate patient records.
• Processing patient accounts and payments.
• Assisting clinicians with daily administrative tasks.
• Scanning and filing medical correspondence and documents.
• Liaising with patients, referrers, hospitals and providers.
• Assisting with general admin tasks as needed.
• Collaborating with wider admin and clinical teams.

Skills

Communication skills

Organisation

Multitasking

Customer service

Teamwork

Tools

Zedmed

Job description

Manse Medical Ballarat is seeking a friendly, organised and motivated part-time Medical Receptionist/Administrator to join our administration team. You will be the first point of contact for patients and help keep day-to-day operations running smoothly across our Ballarat practice.

This role involves welcoming patients, handling calls and emails, scheduling appointments, managing patient information and payments, and supporting clinicians.