Full-Time Medical Receptionist — Patient Experience

Partnered Health; Mornington; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Novated Leasing

Employee Assistance Program

Engagement surveys – we listen to you,

Candidate Referral Program

Job summary

Partnered Health Medical Centres is seeking a Full-Time Receptionist to welcome patients, support clinicians, and manage calls and bookings. The role provides a comprehensive orientation and ongoing support from the Practice Manager and team to ensure a high-quality patient experience.

Ideal candidates bring medical administration exposure, strong customer service, and good computer skills. Vaccination status is requested. This is a Monday–Friday position at our Mornington clinic.

Qualifications

• Previous medical administration or reception experience (well regarded).
• Exceptional customer service skills and cultural sensitivity.
• Knowledge of medical terminology.
• Current vaccination and immunisation status.
• Intermediate computer knowledge and skills.
• Ability to multi-task and prioritise work under pressure.

Responsibilities

• Greet patients and support doctors and nurses.
• Answer calls, triage and book appointments.
• Handle billing and general administrative tasks.

Skills

Reception experience

Customer service

Medical terminology

Vaccination status

Computer skills

Education

Medical administration knowledge

Tools

Office software

Job description

Partnered Health Medical Centres is seeking a Full-Time Receptionist to welcome patients, support clinicians, and manage calls and bookings. The role provides a comprehensive orientation and ongoing support from the Practice Manager and team to ensure a high-quality patient experience.

Ideal candidates bring medical administration exposure, strong customer service, and good computer skills. Vaccination status is requested. This is a Monday–Friday position at our Mornington clinic.