Part-Time Medical Receptionist & Admin Coordinator

Manse Medical; Ballarat; On-site; AUD 36,000 - 48,000; Part time

Job summary

Manse Medical Ballarat seeks a friendly Medical Receptionist/Administrator to join our administration team working 3–4 days per week at Ballarat.

You will welcome patients, manage calls and enquiries, schedule appointments across clinicians and locations, process payments, and support clinicians with day-to-day admin in a busy practice.

Experience with Zedmed is a plus; training is provided to the right candidate.

Qualifications

• Previous experience in medical reception, medical administration or a similar customer-facing role.
• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• Confidence managing multiple tasks and changing priorities.
• Good computer skills and the ability to learn new systems quickly.
• A professional and friendly approach when communicating with patients and staff members.
• The ability to work both independently and as part of a team.
• A willingness to learn and take on new responsibilities.
• A calm and practical approach when working in a busy environment.
• Experience using Zedmed or other medical practice management software would be highly regarded, however training can be provided for the right person.

Responsibilities

• Welcoming patients and providing a friendly and professional experience.
• Managing incoming phone calls, emails and patient enquiries.
• Scheduling and coordinating appointments across multiple clinicians, services and locations.
• Managing referrals and maintaining accurate patient information.
• Processing patient accounts and payments.
• Supporting clinicians with day-to-day administrative requirements.
• Scanning, filing and managing medical correspondence and documentation.
• Liaising with patients, referring practices, hospitals and other healthcare providers.
• Assisting with general administration and other tasks as required.
• Working collaboratively with our wider administration and clinical teams.

Skills

Medical reception experience

Communication skills

Organisational skills

Multitasking

Computer skills

Teamwork

Tools

Zedmed

PMS

Job description

Manse Medical Ballarat seeks a friendly Medical Receptionist/Administrator to join our administration team working 3–4 days per week at Ballarat.

You will welcome patients, manage calls and enquiries, schedule appointments across clinicians and locations, process payments, and support clinicians with day-to-day admin in a busy practice.

Experience with Zedmed is a plus; training is provided to the right candidate.