Part-Time Front of House: Guest-First Service Pro

RGIT Australia; Manly; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Staff discounts at Norma's and our其他的场

Discounts and cash back through Employ

Job summary

Norma's Deli in Manly is looking for friendly Front of House team members to join our part-time roster. You will greet guests, share menu knowledge, and help ensure smooth service with the kitchen, bar and barista teams.

This role requires a positive, guest-focused attitude, RSA, and NSW FSS where applicable, plus the ability to stay calm under pressure and keep the dining area tidy and well stocked. We offer staff discounts and team events.

Qualifications

• 2 years+ experience in a fast-paced customer service-facing hospitality role.
• Current RSA (required)
• NSW FSS (Food Safety Supervisor) Certificate – where applicable
• A genuine love of interacting with guests and delivering great customer service
• Ability to stay calm and organised under pressure
• A reliable, team-first attitude with great communication skills

Responsibilities

• Welcoming guests and delivering warm, attentive service
• Sharing menu knowledge, promotions and recommendations with customers
• Supporting the kitchen, bar and barista teams to ensure efficient service
• Handling POS and cash transactions
• Keeping tables, floor areas, displays and the pastry bench clean, tidy and well-stocked

Skills

Customer service

Hospitality

Communication

Teamwork

Cash handling

Education

RSA

NSW FSS Certificate

Job description

Norma's Deli in Manly is looking for friendly Front of House team members to join our part-time roster. You will greet guests, share menu knowledge, and help ensure smooth service with the kitchen, bar and barista teams.

This role requires a positive, guest-focused attitude, RSA, and NSW FSS where applicable, plus the ability to stay calm under pressure and keep the dining area tidy and well stocked. We offer staff discounts and team events.