Part-Time First Nations Student Support Advocate

usyd; Sydney; On-site; AUD 68,000 - 83,000; Part time

Job summary

The University of Sydney is seeking First Nations Student Support Assistants to provide high‑quality support to Aboriginal and Torres Strait Islander students across the faculty. This fixed-term, pro‑rata role covers 12 months and requires culturally appropriate guidance and engagement activities with the Gadigal Centre.

Key duties include handling enquiries, delivering pastoral care referrals, and maintaining engagement records while working with Faculty teams to enhance student experiences.

Qualifications

• Aboriginal and/or Torres Strait Islander identification is essential.
• Experience in a tertiary education environment is desirable.
• Demonstrated ability to work with culturally diverse communities and provide respectful service.

Responsibilities

• Provide prompt, accurate support to Aboriginal and Torres Strait Islander students across the student lifecycle.
• Offer information, advice and pastoral care referrals linked to student needs.
• Develop clear, culturally sensitive communications in response to enquiries.
• Maintain databases, contact lists and engagement records for service delivery.
• Research information using university systems to respond to enquiries.
• Support service improvements and reporting processes.

Skills

Interpersonal skills

Customer service

Computer skills (MS Office)

Education

Year 12 qualification

Tools

Microsoft Office

Job description

The University of Sydney is seeking First Nations Student Support Assistants to provide high‑quality support to Aboriginal and Torres Strait Islander students across the faculty. This fixed-term, pro‑rata role covers 12 months and requires culturally appropriate guidance and engagement activities with the Gadigal Centre.

Key duties include handling enquiries, delivering pastoral care referrals, and maintaining engagement records while working with Faculty teams to enhance student experiences.