Part-Time Financial Counsellor - Not-for-Profit Impact

Mission Australia; Lismore; On-site; AUD 57,000 - 82,000; Part time

Benefits offered by this job

Salary packaging via AccessPay

External counselling

Chaplaincy support

Volunteering opportunities

Additional annual leave

Special leave days (Thank You Day,Work

Job summary

Mission Australia is seeking a Financial Counsellor to support individuals and families across the North Coast NSW. The role combines counselling, advocacy and education across online, phone and face-to-face formats in a free, confidential service.

You will assist clients in understanding options, resolving issues and building long-term financial capability, including support for problem gambling concerns. National police checks and child/vulnerable person clearances are required.

Qualifications

• Diploma in Financial Counselling and FCAN membership are required.
• Experience in financial counselling or a financial services organisation is essential.
• Demonstrated ability to engage in financial assessment and provide counselling.
• Knowledge of current debt practices, bankruptcy legislation and consumer credit law.
• Current NSW Drivers Licence is required.
• Confident presenting on financial and gambling-related issues.

Responsibilities

• Provide face to face and telephone financial counselling to individual clients and families.
• Advocate and negotiate on behalf of clients.
• Liaise with financial institutions, government bodies and ombudsman to resolve issues.
• Arrange appropriate referrals for clients within the service or to other services as required.
• Build caring, supportive and professional relationships with clients.
• Educate clients about their financial rights and responsibilities.
• Facilitate community education sessions on financial hardship and problem gambling.
• Co-facilitate sessions with therapeutic gambling counsellors where appropriate.
• Support community awareness initiatives on problem gambling.
• Keep accurate records and comprehensive database entries.
• Undertake quantitative and qualitative reporting to the organisation’s management team.

Skills

Financial counselling

Experience in financial services

Legislation knowledge

NSW Driver's Licence

Public speaking

Education

Diploma in Financial Counselling

FCAN membership

Job description

Mission Australia is seeking a Financial Counsellor to support individuals and families across the North Coast NSW. The role combines counselling, advocacy and education across online, phone and face-to-face formats in a free, confidential service.

You will assist clients in understanding options, resolving issues and building long-term financial capability, including support for problem gambling concerns. National police checks and child/vulnerable person clearances are required.