Part-Time Dental Lab Admin & Customer Care

Yates Baker Mclean; Willoughby; Hybride; AUD 34 000 - 48 000; Temps partiel

Avantages offerts par ce poste

Competitive hourly rate

Opportunity to make a difference

Employee Assistant Program access

Discounts via Work App

Résumé du poste

Chatswood Impression Dental Group in Chatswood is seeking an experienced Dental Lab Admin Assistant on a part-time basis. You will provide essential administrative support for patient orders, customer service, and inventory coordination, working closely with clinicians and lab technicians.

The role emphasizes accurate records, timely communication, and adherence to health and safety standards in a dental lab setting.

Qualifications

• Strong organisational and multitasking abilities.
• Excellent written and verbal communication skills.
• Basic knowledge of dental terminology is a plus.
• Proficient in Word, Excel and Outlook.
• Experience with dental lab management software is a plus.
• High attention to detail and accuracy.
• Ability to maintain confidentiality and handle sensitive information.
• Previous administrative experience in a medical or dental setting preferred.

Responsabilités

• Answer phone calls and respond to emails from clients (dentists, dental offices, patients).
• Address client inquiries, concerns, and requests in a professional and timely manner.
• Process and track incoming dental orders, ensuring all necessary information is complete.
• Maintain accurate records of orders, deliveries, and materials used.
• Follow up with clients regarding incomplete or incorrect orders.
• Maintain detailed and organised patient records, including order specifications, timelines, and progress reports.
• Ensure that all documents comply with health and safety regulations and industry standards.
• Assist in generating invoices and billing reports for clients and accounting purposes.
• Perform general clerical duties such as filing, data entry, and faxing.
• Ensure the office space remains organised and efficient.

Connaissances

Organisational skills

Communication skills

Attention to detail

Confidentiality

Medical/dental admin experience

Ability to multitask

Professionalism

Outils

Microsoft Office Suite

Dental lab management software

Description du poste

Chatswood Impression Dental Group in Chatswood is seeking an experienced Dental Lab Admin Assistant on a part-time basis. You will provide essential administrative support for patient orders, customer service, and inventory coordination, working closely with clinicians and lab technicians.

The role emphasizes accurate records, timely communication, and adherence to health and safety standards in a dental lab setting.