Part-Time Customer Experience Coordinator — Kids Gym

Belgravia Group; Gympie Regional; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Professional development opportunities

Friendly team environment

Flexible after-school hours

Job summary

BK Gymnastics is seeking a part-time Customer Service Coordinator to ensure every visitor has an exceptional experience. You will welcome families, handle class enquiries, assist with billing and support our coaches to keep the centre in top condition.

Engagement with members, promotion of programs, and maintaining a safe, friendly environment for children aged 1–14 are key aspects of the role in our vibrant community centres.

Qualifications

• Must have a customer service focus and can-do attitude.
• Experience in administration or sport/recreation is advantageous but not essential.
• Availability for after-school time-slots (3pm–8pm on weekdays; Saturday/Sunday partial) and daytime hours possible.

Responsibilities

• Greet and support all members and their children in the Centre.
• Answer class enquiries and provide billing support.
• Deliver a warm welcome for first-time visitors and assist coaches to maintain high standards.
• Support Centre Manager with engagement, retention and marketing initiatives.
• Assist with stock control, presentation and on-site safety.

Skills

Customer service

Administration

Attention to detail

Enjoy working with children

Flexibility with after-school hours

Job description

BK Gymnastics is seeking a part-time Customer Service Coordinator to ensure every visitor has an exceptional experience. You will welcome families, handle class enquiries, assist with billing and support our coaches to keep the centre in top condition.

Engagement with members, promotion of programs, and maintaining a safe, friendly environment for children aged 1–14 are key aspects of the role in our vibrant community centres.