Part-Time Animal Welfare Receptionist – Rehoming

AWQLD Animal Welfare League Queensland; Brisbane; On-site; AUD 32,000 - 46,000; Part time

Benefits offered by this job

Employee Assistance Program

Vet discounts

Retail discounts

Job summary

AWQLD Animal Welfare League Queensland (AWLQ) is seeking a part-time Rehoming Receptionist at the Willawong Rehoming Centre. This 20-hour per week role supports the Rehoming team with customer service, admin tasks, and daily reception operations on a 6-month fixed-term contract.

You will join a passionate team dedicated to animal welfare and community services. The position requires strong communication, multitasking ability, and a commitment to high standards of service.

Qualifications

• Minimum 2+ years in administrative and reception roles.
• Strong experience in high-volume customer service.
• Intermediate Microsoft Office Suite and IT systems proficiency.

Responsibilities

• Answer incoming calls professionally with accurate information.
• Transfer calls to relevant department.
• Provide face-to-face customer service and assist with appointments.
• Assist with invoicing, documentation, and document management.
• Open/close the reception area and keep it clean and tidy.
• Ensure OH&S guidelines are followed and issues are addressed.
• Respond to client questions about AWLQ and policies.

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Tools

Microsoft Office Suite

IT systems proficiency

Job description

AWQLD Animal Welfare League Queensland (AWLQ) is seeking a part-time Rehoming Receptionist at the Willawong Rehoming Centre. This 20-hour per week role supports the Rehoming team with customer service, admin tasks, and daily reception operations on a 6-month fixed-term contract.

You will join a passionate team dedicated to animal welfare and community services. The position requires strong communication, multitasking ability, and a commitment to high standards of service.