Part-time Aboriginal Liaison Officer

Centacare NENW; Tamworth Regional Council; Hybrid; AUD 42,000 - 52,000; Part time

Benefits offered by this job

Salary packaging up to $18,500/year

Flexible & supportive culture

Employee Assistance Program (EAP)

WOW Awards program

Career development opportunities

Job summary

Centacare NENW seeks a part-time Aboriginal Liaison Officer to support Aboriginal and Torres Strait Islander clients, providing culturally safe access to services across Tamworth or Armidale. You will work 22.5 hours per week in a wrap‑around support role within the Family Wellbeing & Justice portfolio.

Qualifications include a Certificate IV or higher in Community Services or related field, with experience in group programs, referrals, and community engagement.

Qualifications

• Certificate IV or higher in Community Services, Social Work, Aboriginal Health or related field.
• Experience supporting group programs or workshops.
• Experience assisting clients to access government/community services.
• Experience contributing to community engagement activities.

Responsibilities

• Provide culturally appropriate support to Aboriginal and Torres Strait Islander clients
• Assist clients to navigate services through information, advocacy, and referrals
• Build relationships with local Elders, community members and ACCOs
• Maintain accurate client records and documentation
• Support staff to strengthen culturally safe practice across programs
• Participate in community events, consultations and partnership activities

Skills

Aboriginal culture knowledge

Community engagement

Interpersonal communication

Education

Cert IV+ in Community Services/Related

Job description

Job Category: Community Services and Development

Since 2001, Centacare NENW, the Social Services Agency of the Catholic Diocese of Armidale, has been a trusted part of the local community. We deliver a broad range of social welfare services supporting individuals, families, and communities across the New England and Northwest region of NSW.

As a Catholic agency, we welcome everyone—regardless of religion, circumstance, ethnicity, economic situation, age, gender, or ability.

Our work is guided by our core values:
Dignity | Community | Cooperation | Support

What This Role Involves

Centacare is seeking a part‑time Aboriginal Liaison Officer to work 22.5 hours per week in either Tamworth or Armidaleto play a vital role in supporting Aboriginal and Torres Strait Islander clients to access culturally safe, respectful, and responsive services.

Working within the Family Wellbeing & Justice portfolio, you will walk alongside clients throughout their engagement with Centacare, strengthening trust, connection, and continuity of care through a wrap‑around support approach.

You will also contribute to strengthening relationships with local Aboriginal communities, Elders, and Aboriginal Community Controlled Organisations (ACCOs) across Tamworth, Armidale, and Moree.

Job Description

Key Responsibilities

• Provide culturally appropriate support to Aboriginal and Torres Strait Islander clients
• Support clients to navigate services through information, advocacy, and referrals
• Work alongside clients to strengthen engagement and promote positive outcomes
• Build and maintain respectful relationships with local Elders, community members, and ACCOs
• Support staff to strengthen culturally safe practice across programs
• Participate in community events, consultations, and partnership activities
• Maintain accurate client records, case notes, and documentation
• Contribute to continuous improvement and culturally responsive service delivery
• Established connections with local Aboriginal communities, Elders, or ACCOs
• Strong understanding of Aboriginal and Torres Strait Islander cultures and kinship systems
• Ability to maintain accurate records and uphold confidentiality
• Intermediate administration and documentation skills
• Certificate IV or higher qualification in Community Services, Social Work, Aboriginal Health, or related field

• Experience supporting group programs or workshops
• Experience assisting clients to access government/community services
• Experience contributing to community engagement activities

What We Offer

We are committed to the organisation’s growth out team members' well-being. Here’s what you can look forward to:

• Increase Your Take-Home Pay– Access generous salary packaging benefits of up to $18,500 per year for everyday living and entertainment expenses.
• Be Part of Positive Change– Join a dynamic and evolving organisation committed to growth, innovation, and continuous improvement.
• Flexible & Supportive Culture – Work in a collaborative, inclusive, and values-driven environment where your contribution is valued.
• Career Development Opportunities – Expand your skills and advance your career through continuous learning and development opportunities.
• Wellbeing Matters– Enjoy access to our Employee Assistance Program (EAP), providing free and confidential counselling and wellbeing support.
• Recognition & Celebration – Be acknowledged for your contributions through our WOW Awards program, celebrating outstanding achievements and impact.

Applications close: 4:00 PM, Wednesday 28Th October 2026

The Diocese of Armidale is committed to safeguarding children and vulnerable persons and to preventing those in our care from experiencing abuse, neglect, exploitation, or harm. Centacare is committed to implementing and maintaining compliance with the NSW Child Safe Standards and the National Catholic Safeguarding Standards and adopts a zero-tolerance approach to the abuse of children and vulnerable people.

All individuals working in the name of the Diocese are required to comply with the Safeguarding Policy and Code of Conduct and to actively contribute to a safe and respectful environment for children and vulnerable persons.

Employment screening requirements apply to this position and include a National Police Check, a valid NSW Working With Children Check, and an NDIS Worker Screening Check where required. These clearances must be maintained throughout employment.