Counsellor (GambleAware)

Centacare NENW; Tamworth Regional Council; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Salary packaging up to $18,500

Positive change culture

Flexible & supportive culture

Career development

Employee wellbeing (EAP)

WOW Awards

Professional supervision

Job summary

Centacare Armidale is seeking a GambleAware Counsellor to provide recovery-oriented counselling, assessments and interventions for individuals, couples and families affected by gambling harm.

This full-time, 6-month maternity relief position offers a supportive multidisciplinary team, opportunities to engage with the community, and a commitment to trauma-informed, client-centred practice within a Catholic social services context.

Qualifications

• Relevant tertiary qualification in Social Work, Psychology, Counselling or allied health with current or eligible professional registration.
• Demonstrated counselling experience with psychosocial support.
• Knowledge of gambling harm, addiction and mental health with appropriate intervention approaches.
• Strong communication and collaboration within multidisciplinary teams.
• Commitment to recovery-oriented, trauma-informed and client-centred practice, with professional records.

Responsibilities

• Provide evidence-based counselling and therapeutic interventions to individuals, couples and families experiencing gambling harm and associated mental health concerns.
• Conduct comprehensive assessments, care planning and risk management to support clients with moderate to complex presentations.
• Use flexible, creative and recovery-oriented approaches to encourage help-seeking and promote positive client outcomes.
• Maintain accurate clinical records and documentation while meeting professional, ethical and organisational requirements.
• Work collaboratively within a multidisciplinary team, coordinating care and building strong relationships with internal and external service providers.
• Develop community and stakeholder relationships, promote GambleAware services and increase awareness of gambling harm and available supports.
• Contribute to professional development, clinical supervision, service evaluation and continuous improvement, while managing competing priorities and responding to changing community needs.

Skills

Counselling

Multidisciplinary teamwork

Communication

Ethical practice

Trauma-informed care

Education

Tertiary qualification in Social Work, Psychology, Counselling or allied health

Professional registration

Job description

Job Category: Health, Medical & Pharmaceutical

About Us

Since 2001, Centacare, a Social Services Agency of the Catholic Diocese of Armidale, has been a vital part of the local community. We provide a wide range of social welfare services to support individuals, families, and the broader community.

As a Catholic agency, we welcome everyone—regardless of religion, circumstance, ethnicity, economic situation, age, gender, or ability.

Our work is guided by our core values:

Dignity | Community | Cooperation | Support

These principles shape how we deliver programs and support those who need us most.

What This Role Involves

As a GambleAware Counsellor, you will provide recovery-oriented counselling, assessment and therapeutic interventions to individuals, couples and families affected by gambling harm.

This is a full-time, 6-month maternity relief position, providing an opportunity to join a supportive and collaborative team while making a meaningful difference in the lives of individuals and families experiencing gambling harm.

Working as part of a multidisciplinary team, you will support clients through evidence-based interventions, risk assessment and management, individualised care planning and coordinated referral pathways.

You will also have the opportunity to engage with the broader community, helping to increase awareness of gambling harm and promote access to support.

This role will suit someone who is compassionate, clinically capable and confident in building meaningful relationships with clients and community stakeholders.

Job Description

Key Responsibilities

In this role, you will:

• Provide evidence-based counselling and therapeutic interventions to individuals, couples and families experiencing gambling harm and associated mental health concerns.
• Conduct comprehensive assessments, care planning and risk management to support clients with moderate to complex presentations.
• Use flexible, creative and recovery-oriented approaches to encourage help-seeking and promote positive client outcomes.
• Maintain accurate clinical records and documentation while meeting professional, ethical and organisational requirements.
• Work collaboratively within a multidisciplinary team, coordinating care and building strong relationships with internal and external service providers.
• Develop community and stakeholder relationships, promote GambleAware services and increase awareness of gambling harm and available supports.
• Contribute to professional development, clinical supervision, service evaluation and continuous improvement, while managing competing priorities and responding to changing community needs.

Desired Skills and Experience

What Makes You Stand Out – Essential Criteria

We are looking for someone who brings both professional capability and a genuine commitment to supporting people to achieve positive change.

You will have:

• Relevant tertiary qualification in Social Work, Psychology, Counselling or another recognised Allied Health discipline, with current or eligible professional registration.
• Demonstrated counselling experience, including therapeutic interventions or psychosocial support.
• Knowledge of gambling harm, addiction and mental health, including relevant intervention and stepped-care approaches.
• Strong communication and collaboration skills, with experience working within multidisciplinary teams and building positive relationships.
• Commitment to recovery-oriented, trauma-informed and client-centred practice, with the ability to maintain professional records and work within clinical and ethical requirements.

The Good Stuff You’ll Love

We are committed to the organisation’s growth and our team members’ wellbeing. Here’s what you can look forward to:

• Increase Your Take-Home Pay – Access generous salary packaging benefits of up to $18,500 per year for everyday living and entertainment expenses.
• Be Part of Positive Change – Join a dynamic and evolving organisation committed to growth, innovation and continuous improvement.
• Flexible & Supportive Culture – Work in a collaborative, inclusive and values-driven environment where your contribution is valued.
• Career Development Opportunities – Expand your skills and advance your career through continuous learning and development opportunities.
• Wellbeing Matters – Enjoy access to our Employee Assistance Program (EAP), providing free and confidential counselling and wellbeing support.
• Recognition & Celebration – Be acknowledged for your contributions through our WOW Awards program, celebrating outstanding achievements and impact.
• Professional Support – Work within a multidisciplinary environment with access to professional supervision, collaboration and reflective practice.

This is a full-time, 6-month maternity relief position.

Applications close: 4:00 PM, Wednesday 14th October 2026

Centacare is committed to creating an inclusive and welcoming workplace that reflects the communities we serve. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Safeguarding

The Diocese of Armidale is committed to safeguarding children and vulnerable persons and to preventing those in our care from experiencing abuse, neglect, exploitation or harm. Centacare is committed to implementing and maintaining compliance with the NSW Child Safe Standards and the National Catholic Safeguarding Standards and adopts a zero-tolerance approach to the abuse of children and vulnerable people.

All individuals working in the name of the Diocese are required to comply with the Safeguarding Policy and Code of Conduct and to actively contribute to a safe and respectful environment for children and vulnerable persons.

Employment screening requirements apply to this position and include a National Police Check, a valid NSW Working With Children Check, and an NDIS Worker Screening Check where required. These clearances must be maintained throughout employment.