Parking Services Officer

Townsville Hospital and Health Service; Townsville City; On-site; AUD 66,000 - 70,000; Full time

Benefits offered by this job

4 to 6 weeks annual leave

14%-17.5% leave loading

12.75% employer superannuation

Salary Sacrificing options

Job summary

Townsville Hospital and Health Service is seeking a Car Parking Services professional to manage all public and staff car parks, delivering high-quality service while maintaining safety and accessibility in parking facilities across the Townsville region.

The role requires a Class C driving licence, wearing the issued uniform, and proven face-to-face customer service skills to handle diverse customer situations. Applications close 04 November 2026.

Qualifications

• Mandatory qualifications and proof of registration.
• Must hold a Class C driving licence and provide proof before start.
• Uniforms must be worn as issued by Townsville HHS.
• Demonstrated face-to-face customer service experience and strong verbal communication.

Responsibilities

• Plan and operationally manage all public/staff car parks and related infrastructure.
• Deliver high-quality, professional service and ensure safe, accessible parking capacity.
• Support day-to-day operation and maintenance of car park facilities.

Skills

Customer service

Verbal communication

Education

Class C driver's licence

Job description

Townsville Hospital and Health Service – Townsville QLD

Car Parking Services / Facilities and Integrated Support Services / Townsville Hospital

About your new employer

Clinical Excellence

The Townsville Hospital and Health Service (HHS) organisation offers a diverse and dynamic healthcare environment, providing access to cutting-edge medical practices, advanced research, and specialised clinical expertise. As a leading tertiary and referral service, we foster continuous professional development, allowing staff to work on complex cases, engage with multidisciplinary teams, and contribute to innovative healthcare solutions.

Career Growth and Development

We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).

Supportive Workplace Culture and Regional Advantage

A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.

Work/Life Balance and Lifestyle Benefits

Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.

Competitive salary and benefits:

We offer attractive remuneration packages and generous leave entitlements.

• Salary range: $65,719 to $70,118 p.a. (OO2)
• 4 to 6 weeks annual leave with 14%-17.5% loading
• 12.75% employer contribution to superannuation
• Plus Salary Sacrificing options may be available

About your opportunity

The Townsville University Hospital (TUH) Car Parking Services responsible to plan and operationally manage all public/staff car parks and supporting infrastructure. The role is responsible to support the day-to-day operation and maintenance of all car park infrastructure and is focused on delivering high-quality and professional service standards and to ensure the provision of safe, accessible and available parking capacity commensurate with public and staff demand.

Requirements:

Mandatory qualifications and proof of registration

• This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be maintained and provided prior to the commencement of duty.
• The successful candidate will be required to wear an issued Townsville HHS Parking Services uniform.
• Highly regarded: Demonstrated face to face customer service experience and strong verbal communication skills in effectively managing challenging customer situations.

Enquiries are welcome; for a confidential discussion please contact: Benjamin Thomas on (07) 4433 0***.

Applications close: Wednesday, 4 November 2026

Unsolicited resumes from recruitment agencies will not be accepted.