Park Manager - Lake Hume

G'Day Group; Albury City; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Furnished 3-bedroom accommodation

Quarterly bonus scheme

Employee Assistance Program

Job summary

G'day Group is seeking a hands-on Park Manager for Discovery Parks Lake Hume, Albury region. Lead day-to-day operations at a beautiful lakeside park, manage a dedicated team and drive guest satisfaction in a lifestyle location.

You will balance operational, financial and guest experience priorities, partnering with the broader G'day Group network to share resources and promote growth. A strong hospitality background and leadership mindset are essential.

Qualifications

• Background in hospitality, accommodation or caravan park management.
• Strong leadership and people management skills.
• Experience driving revenue, occupancy and financial performance.

Responsibilities

• Oversee day-to-day park operations, including after-hours when required.
• Drive revenue and occupancy through budgeting, cost control and reporting.
• Coach, develop and support team members to achieve objectives.
• Ensure health, safety and regulatory compliance at the park.
• Respond to guest enquiries and resolve issues professionally.
• Support marketing initiatives and community relations.

Skills

Hospitality management

Leadership

Guest experience

Budgeting

Staff development

Tools

RMS

Newbook

Job description

G'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey.

About Lake Hume Discovery Park

Discovery Parks Lake Hume is a beautiful lakeside holiday park nestled on the shores of Lake Hume, just a short drive from Albury-Wodonga. With a relaxed regional lifestyle, stunning natural surroundings and a close-knit park environment, this is an opportunity to lead a smaller, hands-on property where you can make a genuine impact.

With Lake Hume right on your doorstep, guests can enjoy boating, fishing, water skiing and the great outdoors, while the nearby towns of Albury and Wodonga offer everything you need for everyday living, including cafés, restaurants, pubs, shopping and essential services.

About the Role

This is a fantastic opportunity to lead a beautiful, close-knit holiday park where your leadership can make a genuine difference. Set on the shores of Lake Hume, the park offers an enviable lifestyle, a dedicated team and the chance to play a key role in driving its continued success.

Your responsibilities will include but are not limited to:

• Oversee the day-to-day operations of the park, including after-hours call outs when required
• Drive revenue, occupancy and overall financial performance through effective budgeting, cost control and reporting
• Coach, develop and support team members to achieve operational and business objectives
• Ensure the park is maintained to a high standard and meets all health, safety and regulatory requirements
• Respond to guest enquiries, feedback and reviews, ensuring issues are resolved professionally and efficiently
• Support marketing initiatives that showcase the park and its unique lakeside location
• Build strong relationships with local businesses, community groups and key stakeholders
• Work collaboratively with the wider G'day Group network, including nearby Discovery Parks, to share resources, knowledge and support where required
• Attend to operational requirements across the park as needed, ensuring the property runs efficiently and consistently

About You

We are seeking someone who has a strong understanding of park operations and is motivated to deliver results in a hands-on environment. You'll bring a practical, people-focused approach and the ability to balance operational, financial and guest experience priorities.

Skills and experience include:

• A background in hospitality, accommodation or caravan park management
• Advanced computer skills, with experience in RMS, Newbook or similar reservations systems
• Strong leadership and people management skills
• Sound financial management abilities
• Experience creating a positive and productive team culture
• Excellent communication and interpersonal skills
• Strong understanding of day-to-day park operations
• A genuine passion for hospitality and delivering exceptional guest experiences
• Ability to build positive relationships with guests, staff and the local community
• Flexibility to work weekends, public holidays and after-hours when required
• A current driver's licence

Why work for us

• Live and work in a beautiful lakeside location at Lake Hume
• Enjoy furnished, self-contained 3-bedroom accommodation
• Competitive salary package with accommodation
• Quarterly bonus scheme
• Professional growth opportunities across Australia's largest park network
• Discounts on accommodation at over 300 G'day holiday parks
• Service recognition awards
• Employee Assistance Program
• Work in a lifestyle location offering the perfect balance of nature, community and regional convenience

If you're an experienced hospitality or tourism professional looking for your next challenge, want to lead from the front and are excited by the opportunity to join a park with a strong reputation, loyal customer base and significant recent investment, we'd love to hear from you.

Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children's Check specific to the state is required.

This role may require heavy lifting (up to 20kg), kneeling, squatting, and working with chemicals and machinery.

The G'day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.