Owners Corporation Manager (STRATA)

Body Corporate Strata Group; Geelong; Hybrid; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Generous compensation package

Hybrid Work Flexibility

Birthday RDO

Supportive management and resources

Mentoring and coaching

Job summary

Body Corporate Strata Group in Victoria is seeking a friendly, focused Owners Corporation Manager to join our growing team. You will manage a portfolio of Owners Corporations, liaise with committees, and deliver high levels of customer service while building trusted relationships with stakeholders.

We offer hybrid work with 2 days in the office and 3 days from home, and travel to Geelong will be required for this role.

Qualifications

• One year experience in customer service (preferred).
• Experience in property management or real estate (preferred).
• Strong work ethic.
• Genuine interest and passion for property management.
• Ability to build effective relationships with stakeholders at all levels.
• Excellent problem-solving skills with sound judgement.
• Strong determination to succeed.
• Willingness to visit properties as needed.

Responsibilities

• Manage expansive commercial/industrial property portfolio while ensuring effective management and operations of properties
• Build effective long-lasting business relationships with key stakeholders and colleagues
• Oversee insurance-related matters to include claims, renewals, and Owner's queries
• Manage correspondence with Owners, contractors, and other third parties
• Answer day-to-day telephone and e-mail inquiries
• Create and propose budgets each financial year
• Coordinate and arrange maintenance-related tasks
• Issue key notices as needed for the properties
• Advise Owners on matters of Body Corporate law and procedure
• Manage disputes that may arise while working on a sound resolution
• Run and attend Committee meetings while also taking meeting minutes as needed

Skills

Customer service

Property management

Stakeholder relationships

Communication

Problem solving

Job description

Do you like working a job where no two days are the same? Do you enjoy operations and diving into several different areas during your daily work? If so, grab your favourite drink, sit back, and read on!

Body Corporate Strata Group (https://www.bodycorporatestrata.com.au) is currently seeking a friendly, focused, and detail oriented full-time Owners Corporation Manager to join our growing team.

Our employees have the Hybrid Work Flexibility Work - 2 days per week from the office and 3 days from home, giving you the flexibility to balance collaboration and focused work.

About Our Company

Body Corporate Strata Group has over 20 years' combined experience as a professional owner's corporation services and strata communities services firm in Victoria. We are a locally-owned and family-managed business that stands by our reputation in strata management as we continue to grow. Our values of Integrity, Teamwork, Achievement, Innovation,and Care are threaded through all that we do. We are an innovative company investing in technology, processes and people which allows our staff to provide exceptional levels of service. We know that our long-lasting stability and success would not be possible without the foundation of our talented, dedicated, and highly-valued employees. That is where you come in.

About Your Role

As an Owners Corporation Manager, reporting to the Team Leader, you will work to manage a portfolio of Owners Corporations by liaising, advising, and working with Owners Corporation members and committees. You will have a dedicated client coordinator to assist with all client-related inquiries and ensure seamless communication and support. Your strong work ethic will be essential as you work to ensure properties are managed efficiently and effectively while also working to build genuine business relationships with various stakeholders that are based on trust and mutual success. Your ability to multi-task will come in handy as you balance various priorities related to Strata management such as assisting with finances, handling insurance, coordinating administrative items and meetings, and overseeing maintenance functions. In the end, your goal is to assist with running the owners corporations by managing an extensive property portfolio while providing high levels of customer service.

please note travel to Geelong will be required as part of this role

Job Responsibilities

Manage expansive commercial/ industrial property portfolio while ensuring effective management and operations of properties

Build effective long-lasting business relationships with key stakeholders and colleagues

Oversee insurance-related matters to include claims, renewals, and Owner's queries

Manage correspondence with Owners, contractors, and other third parties

Answer day-to-day telephone and e-mail inquires

Create and propose budgets each financial year

Coordinate and arrange maintenance-related tasks

Issue key notices as needed for the properties

Advise Owners on matters of Body Corporate law and procedure

Manage disputes that may arise while working on a sound resolution

Run and attend Committee meetings while also taking meeting minutes as needed

What We Offer:

We deeply value the commitment of those who choose to work with us. Here are some ways we say thanks!

Generous compensation package

Hybrid Work Flexibility Work 2 days per week from the office and 3 days from home, giving you the flexibility to balance collaboration and focused work.

Birthday RDO

Supportive management that provides the tools and resources needed to succeed

Mentoring and coaching provided to ensure you are set up for success

Enjoyable company culture!Have fun at quarterly offsite team-building events.

Your Qualifications:

One year experience working in customer service (preferred)

Experience working in property management or real-estate (preferred)

Strong work ethic

Genuine interest and passion for property management

Ability to build effective business relationships with stakeholders at all levels of an organization

Excellent problem-solving skills with sound judgement

Have a strong determination to succeed

Willingness to visit properties on an as needed basis

It is Body Corporate Strata Groups policy not to accept speculative CV's from agencies, unless the role has been released directly to the agency. Should we require any assistance filling this role we will contact agencies directly