Owners Corporation Manager - Hybrid & Client Relations

Body Corporate Strata Group; Geelong; Hybrid; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Generous compensation package

Hybrid Work Flexibility

Birthday RDO

Supportive management and resources

Mentoring and coaching

Job summary

Body Corporate Strata Group in Victoria is seeking a friendly, focused Owners Corporation Manager to join our growing team. You will manage a portfolio of Owners Corporations, liaise with committees, and deliver high levels of customer service while building trusted relationships with stakeholders.

We offer hybrid work with 2 days in the office and 3 days from home, and travel to Geelong will be required for this role.

Qualifications

• One year experience in customer service (preferred).
• Experience in property management or real estate (preferred).
• Strong work ethic.
• Genuine interest and passion for property management.
• Ability to build effective relationships with stakeholders at all levels.
• Excellent problem-solving skills with sound judgement.
• Strong determination to succeed.
• Willingness to visit properties as needed.

Responsibilities

• Manage expansive commercial/industrial property portfolio while ensuring effective management and operations of properties
• Build effective long-lasting business relationships with key stakeholders and colleagues
• Oversee insurance-related matters to include claims, renewals, and Owner's queries
• Manage correspondence with Owners, contractors, and other third parties
• Answer day-to-day telephone and e-mail inquiries
• Create and propose budgets each financial year
• Coordinate and arrange maintenance-related tasks
• Issue key notices as needed for the properties
• Advise Owners on matters of Body Corporate law and procedure
• Manage disputes that may arise while working on a sound resolution
• Run and attend Committee meetings while also taking meeting minutes as needed

Skills

Customer service

Property management

Stakeholder relationships

Communication

Problem solving

Job description

Body Corporate Strata Group in Victoria is seeking a friendly, focused Owners Corporation Manager to join our growing team. You will manage a portfolio of Owners Corporations, liaise with committees, and deliver high levels of customer service while building trusted relationships with stakeholders.

We offer hybrid work with 2 days in the office and 3 days from home, and travel to Geelong will be required for this role.