Outside School Hours Care / Childcare - Service Manager (Program Manager)

TeamKids; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Leadership coaching

Regional support

HQ support

Job summary

TeamKids is seeking a Program Manager to lead a large, on-site service in NSW. This full-time role blends hands-on leadership with coaching, guiding an on-site team, and daily support to families and children.

You’ll work closely with a dedicated leadership group to ensure a safe, engaging, and high-quality experience for every child and their family. You’ll focus on building routines, training staff, maintaining safety and compliance, and delivering consistent programming across Before, After,

Qualifications

• Experience leading on-site teams in child care or education
• Ability to coach staff and build routines
• Strong communication with families and schools

Responsibilities

• Actively coach and guide your on-site leadership team
• Oversee day-to-day operations across Before, After, and Vacation Care
• Build relationships with children, families, and school leaders
• Ensure safety, compliance, and quality in programming

Job description

At TeamKids, we’re not just an OSHC provider. Owned and run by teachers, we are a team of passionate educators dedicated to enriching children’s lives

13th October, 2026

TeamKids is on the search for a remarkable Program Manager ready to take the next step in their career!We have a full-time leadership opportunity, in a large, vibrant service that’s full of potential and ready for the right person to lead it forward.

Why You’ll Love This Role

• A unique opportunity to coach, guide and uplift a strong on-site leadership team
• Amazing support including a dedicated Regional Manager, peer network, and mentor
• HQ support that allows you to focus on creating a truly exceptional experience for kids.

13th October, 2026

TeamKids is on the search for a remarkable Program Manager ready to take the next step in their career!We have a full-time leadership opportunity, in a large, vibrant service that’s full of potential and ready for the right person to lead it forward.

Why You’ll Love This Role

• A unique opportunity to coach, guide and uplift a strong on-site leadership team
• Amazing support including a dedicated Regional Manager, peer network, and mentor
• HQ support that allows you to focus on creating a truly exceptional experience for kids.

Contact Hours:38 hours

Service location:Waverton NSW 2060

About the role

As Program Manager, you’ll work closely with a dedicated on-site leadership team. Your leadership isn’t all from behind a desk, it’son the floor, in ratio, side by side with your team.

This is a hands‑on role where you’ll provide daily coaching, guidance, and practical support. You’ll be a familiar, trusted face for families and children, while also being the steady presence that ensures everything runs smoothly. Think of yourself as the captain of the ship, steering the course, supporting your crew, and ensuring everyone arrives safely and smiling.

You’ll be responsible for:

• Actively supporting and guiding your team during contact hours
• Building strong relationships with children, families, and school leaders. Overseeing all communication with families and the school.
• Overseeing environment setup and ensuring engaging, inclusive programming
• Uplifting and training your team to build consistency and confidence
• Embedding routines and structures that create calm, predictable, and positive experiences
• Maintaining high standards of safety, compliance, and quality

This is a large program with space to grow, and we’re looking for a leader who’s ready to grow with it.

• Overseeing all day-to-day operations across Before, After, and Vacation Care
• Supporting and coaching a structured leadership team
• Embedding strong routines, building systems, and guiding culture
• Driving quality programming, compliance, and family engagement
• Building exceptional relationships with children, families, school leaders and your team
• Resourcing and delivering a fun, inclusive, high-quality experience for all children

Your role is to coach and guide them on the floor, lead with confidence, and build strong routines, systems and team culture. You’ll play a key role in shaping a consistent and high-performing team.

This is a high-volume service that needs a leader who thrives on fast‑paced, purposeful work and can bring structure, quality, and consistency.

The Successful Candidate:

• You’re a natural leader with a passion for teaching children.
• Thrives in a fast‑paced environment and still a big kid at heart!
• Confident communicator with children, parents, team members, and school principals.
• Strong problem‑solving skills and a can‑do attitude.
• Passionate about creating enriching experiences for primary‑aged children.
• Energ…