Outreach and Education Manager

Beaumont People; Sydney; On-site; AUD 110,000 - 150,000; Full time

Job summary

RSPCA NSW is seeking an Outreach and Education Manager to lead community-based programs that improve animal welfare, increase access to veterinary care and deliver humane education for young people and communities. You will build partnerships across schools, government and human services, and lead a small team of staff and volunteers in a One Welfare approach.

You'll oversee program delivery, performance, and sustainability, driving fundraising and partnerships to expand impact while ensuring

Qualifications

• Tertiary qualifications in Education, Training, Human Services, Management or a related discipline.
• Current Working with Children Check.
• Current Class C Driver Licence.
• Experience leading and developing high-performing teams.
• Experience managing and delivering community, education or service-based programs.
• Experience engaging, coordinating or supporting volunteers.
• Experience in budget management and operational planning.
• Experience developing and implementing monitoring and evaluation frameworks.

Responsibilities

• Lead Outreach and Community Programs by developing and delivering community-based prevention and early intervention initiatives that improve access to veterinary care, desexing, vaccination, microchipping, education and animal welfare support
• Deliver Education Strategy and Programs by leading the implementation of education initiatives across schools, community settings, the Education Centre and online platforms
• Build Strategic Partnerships through effective engagement with government agencies, local councils, Aboriginal community-controlled organisations, human services, health and housing providers, community groups and other key stakeholders to expand program reach and impact
• Lead and Develop Teams and Volunteers by building a high-performing, inclusive workforce, ensuring employees and volunteers are effectively recruited, onboarded, supported, developed, recognised and empowered to deliver positive community outcomes
• Manage Program Performance and Sustainability through business planning, budget management, monitoring and evaluation, impact reporting and continuous improvement, while identifying opportunities to secure funding and support program growth

Skills

Leadership & team development

Community engagement

Education program delivery

Partnership building

Volunteer coordination

Budget management

Monitoring & evaluation

Education

Tertiary qualifications in Education or related

Working with Children Check

Driver Licence

Job description

Outreach and Education manager | RSPCA NSW

Lead where it matters most, for people and for animals

Join us in our new strategic direction and at the heart of what makes RSPCA NSW's community impact so powerful: helping people and animals thrive together. As our Outreach and Education Manager, you'll lead innovative programs that support vulnerable people, strengthen communities, and improve animal welfare outcomes through education, early intervention and practical support. From humane education in school-based learning to outreach initiatives that help families access vital pet care services, you'll create meaningful change where it's needed most.

At RSPCA NSW, we believe animal welfare and human wellbeing are deeply connected. You'll lead on the ground programs based in a One Welfare approach, building partnerships across communities, schools, government and human services to create sustainable change. This is an opportunity to lead with purpose, work at the frontline of community impact, and help create a better future for some of the most vulnerable people and animals across NSW.

About The Role

Reporting to the Senior Manager- Outreach, Education and Crisis Support Programs, you will lead the operational delivery of community-focused programs that improve animal welfare, increase access to primary veterinary care for communities experiencing barriers to services, and provide humane education for young people and communities.

We're looking for a compassionate and confident leader who is equally comfortable engaging with people facing complex life challenges as they are advocating for the wellbeing of animals. You’ll bring a strong background in education, learning, community engagement or program delivery, along with the ability to inspire teams, volunteers and partners around a shared purpose. If you're passionate about helping people learn, grow and make lasting positive choices for the animals in their care, this is an opportunity to turn that passion into measurable community impact.

You will oversee a small team of employees and volunteers, build strategic partnerships, drive program performance and contribute to initiatives that advance RSPCA NSW's vision through a One Welfare approach, recognising the connection between animal welfare, human wellbeing and the environment in which they live.

Key Responsibilities

• Lead Outreach and Community Programs by developing and delivering community-based prevention and early intervention initiatives that improve access to veterinary care, desexing, vaccination, microchipping, education and animal welfare support
• Deliver Education Strategy and Programs by leading the implementation of RSPCA NSW's education initiatives across schools, community settings, the Education Centre and online platforms
• Build Strategic Partnerships through effective engagement with government agencies, local councils, Aboriginal community-controlled organisations, human services, health and housing providers, community groups and other key stakeholders to expand program reach and impact
• Lead and Develop Teams and Volunteers by building a high-performing, inclusive workforce, ensuring employees and volunteers are effectively recruited, onboarded, supported, developed, recognised and empowered to deliver positive community outcomes
• Manage Program Performance and Sustainability through business planning, budget management, monitoring and evaluation, impact reporting and continuous improvement, while identifying opportunities to secure funding and support program growth

To be successful in this role, you will bring:

• Tertiary qualifications in Education, Training, Human Services, Management or a related discipline
• Current Working with Children Check
• Current Class C Driver Licence
• Demonstrated experience leading and developing high-performing teams
• Experience managing and delivering community, education or service-based programs
• Experience engaging, coordinating or supporting volunteers
• Experience in budget management and operational planning
• Experience developing and implementing monitoring and evaluation frameworks

Why Join RSPCA NSW?

At RSPCA NSW, you'll be part of an organisation dedicated to creating a better future for animals and the communities that care for them.

You’ll Have The Opportunity To

• Lead programs that create meaningful social and animal welfare outcomes
• Work with passionate and purpose-driven colleagues and volunteers
• Develop innovative community and education initiatives

We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, and people with disabilities.

We do not discriminate on the basis of race, religion, sexual orientation, gender identity, national origin, age, disability, marital or parental status. Should you require any reasonable adjustments throughout the recruitment process, let us know how we can support you.