Outpatients Optimisation & Reporting Innovation Lead

Queensland Government; Brisbane; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Flexible work arrangements

Salary packaging

Above-standard Superannuation (up to 0

Job summary

Metro North Health is seeking a Manager Outpatients, Optimisation and Reporting to lead a diverse administration team and oversee outpatient and ambulatory services across TPCH. The role combines strategic leadership with operational expertise to ensure safety, efficiency, patient-centric care, and financial sustainability.

You will design and evaluate new service models, drive improvements in access and performance, and align work with organisational objectives while promoting a flexible,

Responsibilities

• Lead the strategic and operational management of outpatient, ambulatory, procedural, diagnostic and admin services.
• Design, implement and evaluate innovative service models and administration system enhancements.
• Foster accountability, safety, and patient-centered care across the division.
• Establish collaborative partnerships with executives and internal/external stakeholders.

Job description

Metro North Health is seeking a Manager Outpatients, Optimisation and Reporting to lead a diverse administration team and oversee outpatient and ambulatory services across TPCH. The role combines strategic leadership with operational expertise to ensure safety, efficiency, patient-centric care, and financial sustainability.

You will design and evaluate new service models, drive improvements in access and performance, and align work with organisational objectives while promoting a flexible,