Outbound Charity Fundraiser – Paid Training & Coaching

Mondial-Telephone-Fundraising; North Sydney; Vor Ort; AUD 38.000 - 55.000; Teilzeit

Benefits dieser Stelle

Fully paid training

No Sunday work

On-site office

Zusammenfassung

Mondial Telephone Fundraising is seeking an enthusiastic outbound call centre agent to contact charity supporters from our North Sydney office. You will thank donors, share impact, and invite ongoing contributions across campaigns.

You’ll handle questions with care, record outcomes accurately, and adhere to fundraising guidelines. Training is provided, plus ongoing coaching to help you grow in this role.

Qualifikationen

• Clear communication with supporters over the phone.
• Comfortable using a computer and recording details accurately.
• Willingness to learn and grow your skills in a fundraising environment.

Aufgaben

• Make outbound calls to charity supporters across campaigns.
• Thank supporters and share the impact of their giving.
• Invite donors to increase or restart donations on a regular basis.
• Handle questions and objections with care and honesty.
• Record call outcomes and supporter details in the calling system.
• Follow fundraising compliance standards.
• Work with Team Leader to receive ongoing coaching and feedback.

Kenntnisse

Clear communication

Phone etiquette

Computer literacy

Willingness to learn

Empathy

Ausbildung

High School Certificate

Jobbeschreibung

Mondial Telephone Fundraising is seeking an enthusiastic outbound call centre agent to contact charity supporters from our North Sydney office. You will thank donors, share impact, and invite ongoing contributions across campaigns.

You’ll handle questions with care, record outcomes accurately, and adhere to fundraising guidelines. Training is provided, plus ongoing coaching to help you grow in this role.