OTR Cooee - Console Operator

OTR; Australia; On-site; AUD 45,000 - 58,000; Full time

Benefits offered by this job

Team member discounts through the OTR 

Barista coffee training

Step Up Incentive Program – eight周 pay

Career development across global网络

Job summary

OTR is seeking a Console Operator to deliver outstanding customer experiences in a fast-paced store. You will help keep the store clean, stocked and welcoming for our Guests, balancing multiple tasks with efficiency and a positive attitude.

This role supports our wide range of products and barista coffee offerings, with training provided and opportunities for career development across our global network. Availability for late nights, early mornings and weekends is expected.

Qualifications

• Demonstrates outstanding customer service
• Able to work alone or in a team
• Comfortable on feet for long periods and capable of lifting
• Can work flexible hours including late nights, early mornings and weekends
• Willing to learn and promote products/specials

Responsibilities

• Provide great customer experiences in a fast-paced setting
• Ensure the store is clean, stocked and welcoming for guests
• Multi-task and manage time effectively while serving customers
• Promote and upsell the wide range of products and barista offerings

Skills

Customer service

Team player

Multitasking

Flexible hours

Learn product range

Job description

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About The Role

As a Console Operator, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential. At OTR, we pride ourselves on our multiple food offerings and the best barista coffee you’ll ever taste.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Some Perks of Joining the Team

• Team member offers and discounts through the OTR app
• Barista coffee training
• Step Up Incentive Program – opportunities to earn up to eight weeks’ pay
• Broad career development opportunities across our global network

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.