OTR Hackney - Console Operator

Otr Group; Adelaide; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

10% off fuel

Paid parental leave

Recognition and rewards

Health and wellbeing programs

Skills development

Community support

Job summary

OTR Group is hiring a Console Operator to deliver outstanding customer service in a fast-paced retail environment. You will keep the store clean, stocked and welcoming while assisting Guests with inquiries and promoting products and specials.

The role requires the ability to stand for long periods, lift as needed, and work flexible hours including early mornings, late nights and weekends. Join a team across Viva Energy Retail's network of brands and grow your career.

Qualifications

• Provide outstanding customer service.
• Capable of working alone or in a team.
• Be on your feet for long periods with potential lifting.
• Available for flexible hours (nights, early mornings, weekends).
• Willing to learn and promote products and specials.

Responsibilities

• Deliver great customer experiences and maintain a welcoming store; ensure cleanliness and stocking.
• Assist guests with enquiries and promote store offerings.

Skills

Customer service

Team work

Stamina

Flexible hours

Willingness to learn

Job description

OTR - Console Operator

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

As a Console Operator, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential. At OTR, we pride ourselves on our multiple food offerings and the best barista coffee you’ll ever taste.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Some Perks of Joining the Team

• 10% off fuel and eligible in-store purchases
• Paid parental leave for eligible team members
• Recognition and rewards for career milestones
• Access to health, wellbeing and employee support programs
• Opportunities to develop your skills and grow your career across Viva Energy Retail's network of brands and leadership training
• part of a business that serves local communities across Australia

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.