OTR West Croydon - Console Operator

OTR; Adelaide; On-site; AUD 28,000 - 33,000; Full time

Benefits offered by this job

Fuel discount

Parental leave

Recognition rewards

Wellbeing programs

Career development

Community service

Job summary

OTR is hiring a Console Operator to deliver outstanding customer service, keep the store clean and welcoming, and assist with a diverse range of products and promotions. The role requires being on your feet for long periods, flexibility to work late nights, early mornings and weekends, and a willingness to learn about our product range.

You will thrive in a fast-paced, customer-focused retail setting. Join a team that values initiative, reliability, and community-minded service across its store

Qualifications

• Customer service excellence required.
• Able to work alone or as part of a team.
• Able to stand for long periods and perform moderate lifting.
• Willing to work flexible hours, including late nights, early mornings and weekends.
• Eager to learn and promote a broad range of products and specials.

Responsibilities

• Provide exceptional customer experiences and attend to Guests.
• Keep the store clean, stocked and welcoming at all times.
• Assist with a range of products and promotions and handle transactions.
• Adapt to a fast-paced environment and multi-task effectively.

Skills

Customer service

Teamwork

Flexibility

Lifting

Stamina

Job description

OTR - Console Operator

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About The Role

As a Console Operator, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential. At OTR, we pride ourselves on our multiple food offerings and the best barista coffee you’ll ever taste.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Some Perks of Joining the Team

• 10% off fuel and eligible in-store purchases
• Paid parental leave for eligible team members
• Recognition and rewards for career milestones
• Access to health, wellbeing and employee support programs
• Opportunities to develop your skills and grow your career across Viva Energy Retail's network of brands and leadership training
• part of a business that serves local communities across Australia

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.