OTR Fitzroy North - Console Operator

OTR Group; Shire of Yarra Ranges; On-site; AUD 42,000 - 56,000; Full time

Benefits offered by this job

Barista coffee training

Team member discounts via OTR app

Step Up Incentive Program

Job summary

OTR Group is hiring a Console Operator to deliver outstanding customer experiences. You will help keep the store clean, stocked and welcoming, while managing multiple tasks in a fast-paced environment.

The role requires flexibility in hours, an ability to lift and stand for long periods, and a willingness to learn about all products and specials offered. Join a team that values service and growth within a broad retail network.

Qualifications

• Customer service excellence is essential.
• Comfortable working alone or in a team.
• Able to stand for long periods and perform moderate to heavy lifting.
• Availability to work flexible hours including late nights, early mornings and weekends.
• Willing to learn and promote a wide range of products and specials.

Responsibilities

• Provide great customer experiences and ensure the store is clean, stocked and welcoming for guests.
• Maintain store cleanliness, stock levels and appearance at all times.
• Handle fast-paced tasks and assist customers efficiently.

Skills

Customer service

Teamwork

Flexibility

Multi-tasking

Physical stamina

Job description

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

As a Console Operator, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential. At OTR, we pride ourselves on our multiple food offerings and the best barista coffee you’ll ever taste.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Some Perks of Joining the Team

• Team member offers and discounts through the OTR app
• Barista coffee training
• Step Up Incentive Program – opportunities to earn up to eight weeks’ pay
• Broad career development opportunities across our global network

Pre-Employment Requirements:

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.