OTR Blacktown - Console Operator

OTR Group; Blacktown; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Team member discounts

Barista coffee training

Step Up Incentive Program

Career development opportunities

Job summary

OTR Group is looking for a Console Operator who is dedicated to providing outstanding customer service while ensuring that the store remains clean, stocked, and inviting. This fast-paced role requires an individual who can multi-task and manage their time efficiently.

Ideal candidates should be comfortable working both independently and within a team, have flexible availability for various shifts, and be prepared for moderate to heavy lifting.

Qualifications

• Outstanding customer service skills.
• Comfortable working alone and with a team.
• Ability to be on your feet for long periods.
• Available for flexible hours including nights and weekends.
• Willing to learn and promote products.

Responsibilities

• Provide great customer experiences.
• Ensure the store is clean, stocked, and welcoming.

Skills

Customer service focus

Teamwork

Multi-tasking

Time management

Flexible availability

Job description

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

As a Console Operator, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential. At OTR, we pride ourselves on our multiple food offerings and the best barista coffee you’ll ever taste.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Some Perks of Joining the Team

• Team member offers and discounts through the OTR app
• Barista coffee training
• Step Up Incentive Program – opportunities to earn up to eight weeks’ pay
• Broad career development opportunities across our global network

Pre-Employment Requirements:

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.