OSHC Administrator

YMCA Queensland; City of Brisbane; On-site; AUD 61,473 - 67,164; Full time

Benefits offered by this job

Salary packaging

Private health insurance discount

Professional development

Employee Assistance Program

Supportive team culture

Job summary

The Y Queensland is seeking a highly organised OSHC Administrator to support our Outside School Hours Care team across Queensland. You will provide high-quality administrative and customer support, maintain records and databases, prepare reports and assist with onboarding and compliance management.

Join a not-for-profit organisation that values learning, development and a collaborative culture, with salary packaging and a range of wellbeing benefits for staff who help keep our services running

Qualifications

• Experience in an administration or business support role.
• Strong organisational skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• High-level customer service skills.
• Proactive, positive and solutions-focused approach.

Responsibilities

• Providing administrative support to the OSHC leadership team.
• Maintaining employee records, compliance documentation and databases.
• Preparing reports, correspondence and business documentation.
• Supporting staff onboarding and qualification management.
• Assisting with compliance, audits and record management.
• Responding to enquiries from staff, families and stakeholders.
• Supporting meetings, events and general office administration.
• Working collaboratively with Coordinators and Managers to support OSHC services.

Skills

Organisational skills

Communication skills

Customer service

Task prioritisation

Administrative experience

Tools

Microsoft Office

Job description

At The Y Queensland, we're passionate about creating opportunities for children, young people and communities to thrive.

We're looking for a highly organised OSHC Administrator to join our Outside School Hours Care (OSHC) team. If you're someone who enjoys variety, loves keeping things running smoothly and takes pride in delivering exceptional administrative support, we'd love to hear from you.

Working alongside our OSHC leadership team, you'll play an important role in supporting the day-to-day operations of services across Queensland, ensuring our teams have the administrative support they need to deliver high-quality care to children.

Why You'll Love Working With Us

As a not-for-profit organisation, we're committed to investing in our people and creating meaningful careers.

You’ll Enjoy

• Salary packaging to increase your take-home pay


• Competitive salary of $61,473 – $67,164 + super


• Discounted private health insurance


• Ongoing learning and professional development opportunities


• Employee Assistance Program (EAP)


• A supportive and collaborative team culture


• The opportunity to make a genuine impact supporting children's services across Queensland

About The Role

This is a varied administration role where no two days are the same.

You'll provide high-quality administrative and customer support across a range of functions, including:

• Providing administrative support to the OSHC leadership team


• Maintaining employee records, compliance documentation and databases


• Preparing reports, correspondence and business documentation


• Supporting staff onboarding and qualification management


• Assisting with compliance, audits and record management


• Responding to enquiries from staff, families and stakeholders


• Supporting meetings, events and general office administration


• Working collaboratively with Coordinators and Managers to support our OSHC services

About You

You’ll thrive in this role if you enjoy staying organised, working in a fast-paced environment and building positive relationships with people across the business.

To Be Successful, You’ll Bring

• Previous experience in an administration or business support role


• Strong organisational skills and exceptional attention to detail


• Excellent written and verbal communication skills


• High-level customer service skills


• Strong Microsoft Office skills


• The ability to prioritise competing tasks and meet deadlines


• A proactive, positive and solutions-focused approach

Experience within education, childcare or a not-for-profit organisation will be highly regarded but isn't essential.

What You’ll Need

• A current Blue Card (or the ability to obtain one)


• Willingness to complete a National Police Check


• A commitment to safeguarding children and maintaining confidentiality

About The Y Queensland

For more than 160 years, The Y Queensland has been supporting communities through childcare, recreation, education, camping and community programs.

We’re proud to create environments where people can belong, grow and thrive—and we’re looking for passionate people who want to be part of that mission.