Order Management Coordinator

Gold Star Recruitment Services; Kyneton; On-site; AUD 52,000 - 68,000; Part time

Benefits offered by this job

Onsite training

Small team in Kyneton

Diverse residential/commercial project

Job summary

Country Wide Concepts in Kyneton, VIC, is seeking an Order Management Coordinator to oversee orders from contract through installation and sign-off. The role is onsite and part-time (3-4 days/week) with growth potential to full-time, offering training and hands-on experience on site.

You will check orders, coordinate purchasing with suppliers and workrooms, schedule installations, keep customers updated, and assist with payments and warranty issues as part of a small team.

Qualifications

• Strong organisation and the ability to juggle multiple jobs and dates.
• Clear, friendly communication with customers, suppliers and installers.
• Great attention to detail and accurate record keeping.
• Willingness to learn and adapt; on-site training provided.

Responsibilities

• Keep orders moving from signed contract to installation.
• Review orders, measurements and specifications for accuracy.
• Place and track purchases with suppliers and workrooms.
• Schedule installations and coordinate with customers and installers.
• Provide regular customer updates and manage payments with accounts.
• Log warranty issues and support resolutions to closure.

Skills

Organised

Multitasking

Clear communication

Attention to detail

Record keeping

Customer service

Job description

Gold Star Recruitment Services - Kyneton VIC

Order Management Coordinator - Window Furnishings

Kyneton, VIC - Full-time Permanent Role - Onsite Office Based Role

Generous Salary + super based on skills and experience

Part-Time 3-4 days per week with expected growth to Full-Time

The Company

Country Wide Concepts is a small, friendly window furnishings business supplying curtains,

drapes, blinds and awnings to homes and commercial sites, with a mix of imported and locally

made products.

The Opportunity

We're looking for an Order Management Coordinator to keep every customer order on track,

from signed contract to installed and signed off. It's hands-on order management: checking

orders for accuracy, purchasing and chasing suppliers and workrooms, scheduling installations,

keeping customers in the loop and helping sort out any warranty issues along the way.

No window furnishings experience? No problem. If you're organised, communicate well and pick

up new systems quickly, we want to hear from you. Training is provided, including time on site

so, you see how it all comes together.

Your Impact

• Keep orders moving and track each job from signed contract through to installation and
• Check the details: review orders, measurements and specifications for accuracy before they
• go to suppliers and workrooms.
• Purchasing and follow-up: place and track purchase requirements, and chase suppliers and
• workrooms so dates are met.
• Installation scheduling: book installers, confirm site details and make sure everyone knows
• what's needed and when.
• Customer updates: keep customers informed in plain, friendly language, with no surprises.
• Payments: check deposit and payment status and coordinate with accounts.
• Warranty and fixes: log issues, work with the team to resolve them and see each one
• through to closure.
• Learn the ropes: spend time on site as part of your training to understand the process first-
• hand.

What You'll Bring

• A positive, can-do attitude and a genuine willingness to learn
• Strong organisation and the ability to juggle multiple jobs and dates
• Clear, friendly communication with customers, suppliers and installers
• Great attention to detail, so you spot the small things that matter
• Confidence learning new systems and keeping accurate records
• Persistence to follow things up until they're done

Highly regarded:

experience in interior design, construction, building products or made-to-

order manufacturing.

Who You Are

You're organised, practical and calm when things shift. You like taking ownership, you're

comfortable asking questions, and you take pride in getting things right for the customer. In a

small team, you're happy to roll up your sleeves and help out wherever needed.

Why join Country Wide Concepts

• Join a small, supportive team in Kyneton
• Entry-level friendly, with training and time on site to learn the business
• Varied and customised work across residential and commercial projects
• Imported and locally made products, so no two days look the same