Order & Logistics Coordinator - Customer Service (Australia)

Calderys; Unanderra; On-site; AUD 65,000 - 80,000; Full time

Job summary

Calderys in Australia is seeking a Logistics Coordinator to manage end-to-end order processing and shipping coordination. You will liaise with plants and third-party providers to ensure on-time delivery and accurate documentation.

The role requires 1–3 years in customer service or international logistics, with strong SAP, Excel, and communication skills. A bachelor’s degree in a related field is preferred, and this is a full-time on-site position in NSW.

Qualifications

• Bachelor’s degree in a related field or 1–3 years of logistics experience.
• Australian market exposure is preferred.

Responsibilities

• Process incoming customer orders accurately in ERP/order system.
• Coordinate freight booking and shipping documentation.
• Liaise with production plants and third‑party providers on delivery schedules.
• Track order status and alert stakeholders of risks.
• Provide back-office admin support and file maintenance.
• Handle customer inquiries and resolve order-related issues.

Skills

Order management

Cross-functional coordination

Risk awareness

Customer-centric

Problem solving

Team player

Communication

Education

Bachelor’s degree in Supply Chain

Bachelor’s degree in Business Administration

Tools

SAP

Excel

Word

Job description

Calderys in Australia is seeking a Logistics Coordinator to manage end-to-end order processing and shipping coordination. You will liaise with plants and third-party providers to ensure on-time delivery and accurate documentation.

The role requires 1–3 years in customer service or international logistics, with strong SAP, Excel, and communication skills. A bachelor’s degree in a related field is preferred, and this is a full-time on-site position in NSW.