Oracle Utilities CCS Billing Variance Triage Lead

Accenture PLC; Redmond; On-site; AUD 105,000 - 312,000; Full time

Benefits offered by this job

Medical benefits

Dental insurance

Vision benefits

Life insurance

Long-term disability

401(k) plan

Paid holidays

Paid time off

Job summary

Accenture seeks a billing specialist with deep Oracle CC&B and CCS/C2M expertise to triage billing variances during CC&B-to-CCS migrations. You will translate root-cause findings into clear defect records and present concise summaries to leadership in fast-paced testing environments.

The role demands experience with rate engines, SQL data analysis, and structured triage cadence across CCS billing, MDM, and integration workstreams, with travel as needed.

Qualifications

• 7+ years hands-on functional experience with Oracle CC&B and/or Oracle Utilities CCS/C2M with a focus on billing and rate engine logic.
• 5+ years of SQL experience querying Oracle Utilities data models and investigating billing issues.
• 3+ years in billing triage, defect analysis, or test lead on an Oracle Utilities project.
• 2+ years using JIRA or similar defect-tracking tools and Power BI or equivalent reporting tools.
• 1 year of experience with AMI/interval data processing or NESB billing logic in Oracle Utilities.
• Bachelor's degree or higher (or 12 years' work experience); equivalent combinations considered.

Responsibilities

• Lead Tier 1 and 2 billing variance analysis between CC&B and CCS/C2M using the Bill Compare Tool and datasets.
• Own daily triage cadence for billing variances, assign root cause categories, prioritize defects, and drive resolution.
• Create structured defect records with root cause, impacted scenarios, and remediation recommendations.
• Use SQL to investigate root causes at the data level, including rate engine differences and data handling.
• Analyze variance patterns across NESB, rate schedules, AMI reads, and special scenarios for systemic issues.
• Present variance trends, defect aging, and risks to program leadership on a regular cadence.
• Collaborate with CCS billing, rate engine, MDM, and integration workstreams to resolve complex variances.
• Maintain triage process docs, defect standards, and dashboards (Power BI/JIRA). Travel may be 0-100%.

Skills

Oracle CC&B

CCS/C2M experience

SQL

JIRA

Power BI

Billing analysis

Education

Bachelor's degree or equivalent

Tools

Bill Compare Tool

Azure Blob Storage

Azure Data Factory

Job description

We Are:

Accenture's Oracle practice, and we make the new happen now. Every day, we imagine the future and bring it to life using design thinking, agile development methodologies, and new smart tech like IoT, automation, and AI. We even built our own platform, myConcerto, that mixes the best parts of Accenture and Oracle to help companies come into their own as digital leaders. Ready to find genius answers to seriously hard business challenges and work with some of the best? Come join a team that feels personal even though it's over 54,000 strong. As a Global Cloud Elite and Platinum member of the Oracle Partner Network with over 145 awards, we're proud the industry is taking notice of our work, too. Visit us here to find out more about Accenture's Oracle practice (https://www.accenture.com/us-en/services/oracle-index).

You Are:

A billing specialist with deep Oracle CC&B and CCS/C2M expertise and the analytical rigor to systematically triage billing variances at scale during a CC&B-to-CCS migration. You are equally fluent in rate engine logic and SQL, and you know how to run a structured daily triage cadence that keeps a program moving. You combine technical depth with sharp communication skills — you can translate variance root cause into clear defect records and present crisp summaries to program leadership. You thrive in fast-paced testing environments where every discrepancy has a deadline.

The Work:

• Lead Tier 1 and Tier 2 billing variance analysis across bill comparison outputs between CC&B and CCS/C2M, using the Bill Compare Tool and supporting datasets.

• Own and manage the daily triage cadence for billing variances - reviewing outputs, assigning root cause categories, prioritizing defects, and driving resolution.

• Create structured defect records with clear root cause, impacted scenarios, and remediation recommendations for development and configuration teams.

• Use SQL to investigate variance root cause at the data level, including rate engine execution differences, interval data discrepancies, NESB logic, and AMI/interval data handling.

• Analyze billing variance patterns across NESB, rate schedules, AMI reads, and special billing scenarios to identify systemic configuration or code issues.

• Present variance trend summaries, defect aging reports, and open risk items to program leadership on a regular cadence.

• Collaborate with functional and technical teams across CCS billing, rate engine, MDM, and integration workstreams to resolve complex variance scenarios.

• Maintain and refine triage process documentation, defect categorization standards, and variance reporting dashboards (Power BI / JIRA).

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

Here's What You Need:

• Minimum 7 years of hands-on functional experience with Oracle CC&B and/or Oracle Utilities CCS / C2M with a deep focus on billing and rate engine logic.

• Minimum 5 years of experience using SQL to query Oracle Utilities data models and investigate billing calculation issues, integration discrepancies, or data quality defects.

• Minimum 3 years of experience in a billing triage, defect analysis, or test lead role on an Oracle Utilities implementation or upgrade project.

• Minimum 2 years of experience with JIRA or equivalent defect tracking tools and Power BI or equivalent reporting tools in a project delivery context.

• Minimum 1 year of experience with AMI/interval data processing or NESB billing logic in an Oracle Utilities environment.

• Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6 years' work experience.

Bonus Points If:

• Prior experience on a CC&B-to-CCS or CC&B-to-C2M migration project, particularly in a bill comparison or parallel testing role.

• Experience with Oracle CCS rate engine configuration and debugging.

• Familiarity with Azure Blob Storage, Azure Data Factory (ADF), or Azure SQL in the context of utility data pipelines.

• Oracle Utilities CCS or CC&B certification.

Pay Transparency Info for Job Postings:

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 11/20/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.

U.S. Employee Benefits | Accenture (https://www.accenture.com/us-en/careers/local/benefits)

Role Location Annual Salary Range

California $73,800 to $218,800

Colorado $73,800 to $189,000

Connecticut $73,800 to $189,000

District of Columbia $78,500 to $201,300

Illinois $68,300 to $189,000

Maine $62,800 to $161,000

Maryland $73,800 to $189,000

Massachusetts $73,800 to $201,300

Minnesota $73,800 to $189,000

New York $68,300 to $218,800

New Jersey $78,500 to $218,800

Ohio $68,300 to $175,000

Virginia $68,300 to $201,300

Washington $80,200 to $201,300

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