Optical Retail Store Leader — Customer Experience & Growth

LiveHire Limited; Australia; Remote; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Free prescription glasses every six m​

Family & Friends discounts

Westfield Parramatta store location

Google Suite access

Career growth opportunities

Job summary

Oscar Wylee is seeking an enthusiastic Store Manager to lead our Paramatta Westfield team. You will oversee day-to-day store operations, motivate your staff, and deliver exceptional customer care in a busy retail environment.

Work closely with our Store Partner to gain practical commercial and operational experience, with opportunities to grow into area management, operations, or optometry within our joint venture stores.

Qualifications

• Leadership experience in retail and coaching teams.
• Experience contributing to rosters, labour planning, or store performance.

Responsibilities

• Oversee store operations, compliance, and performance standards.
• Support your team to reach performance goals through customer care.
• Manage rosters, budgets, and labour efficiency.
• Provide hands-on support in-store, assisting with sales, service, and patient care.
• Partner with Optometrists to ensure exceptional customer experience.

Skills

Leadership

Customer service

Coaching

Team culture

Tools

Google Suite

Deputy

Hibob

Job description

Oscar Wylee is seeking an enthusiastic Store Manager to lead our Paramatta Westfield team. You will oversee day-to-day store operations, motivate your staff, and deliver exceptional customer care in a busy retail environment.

Work closely with our Store Partner to gain practical commercial and operational experience, with opportunities to grow into area management, operations, or optometry within our joint venture stores.