Optical & Retail Assistant: Frame Styling & Customer Care

Specsavers; South Australia; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Two free glasses per year

Birthday and volunteer leave

Family and friend discounts 30%

Staff referral incentives

Brand exposure: Marc Jacobs, Ted Baker

Job summary

Specsavers in Australia is seeking a customer-focused optical assistant to support our optometrists with pre-testing, offer frame styling advice, and dispense glasses with a range of lens options. You will build strong rapport and guide customers through their eye-care journey.

Experience in retail or customer service is preferred; optical training will be provided. This role offers exposure to major eyewear brands and a supportive onboarding process with career progression opportunities.

Qualifications

• Enthusiasm and passion for community eye care.
• Excellent verbal communication and attention to detail.
• Ability to build genuine relationships with colleagues and customers.
• Retail/customer service experience required; optical training provided if needed.

Responsibilities

• Assist optometrists with pre-testing.
• Provide frame styling advice to customers.
• Dispense glasses with various lens options.
• Create a memorable customer journey and strong rapport.

Skills

Enthusiasm

Communication

Teamwork

Practical abilities

Job description

Specsavers in Australia is seeking a customer-focused optical assistant to support our optometrists with pre-testing, offer frame styling advice, and dispense glasses with a range of lens options. You will build strong rapport and guide customers through their eye-care journey.

Experience in retail or customer service is preferred; optical training will be provided. This role offers exposure to major eyewear brands and a supportive onboarding process with career progression opportunities.